Lawley Chrysler Dodge Jeep Ram
1901 Arizona 92, Sierra Vista, Arizona 85635
About the Business
Lawley Chrysler Dodge Jeep Ram is a reputable car dealership located at 1901 Arizona 92 in Sierra Vista, Arizona. As a one-stop shop for all your automotive needs, they offer a wide selection of new and pre-owned vehicles from top brands like Chrysler, Dodge, Jeep, and Ram. With a team of knowledgeable and friendly staff, they provide exceptional customer service and help you find the perfect vehicle to suit your needs and budget. Whether you're looking to buy, lease, or service a vehicle, Lawley Chrysler Dodge Jeep Ram is the place to go for all your automotive needs.
Photos
Contacts
1901 AZ-92, Sierra Vista, AZ 85635, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Closed
Reviews
"On 3/5/24 I dropped off my Durango at Lawley Chrysler Dodge. Work to be done was a radiator replacement and engine mount replacement. Mind you all of my maintenance has been done by Dodge dealership. During this visit I dropped my Durango off and upon picking it up my weather stripping was damaged by the technicians which they DID NOT tell me. The only reason I looked was because when I started my Durango I heard this weird gurgling noise so I opened my hood and noticed that the overflow reservoir was bone dry (not with in the min/max levels). When I brought it up to the service advisor he “mansplained” to me that if I wanted more in it he could put more in. Mind you I worked in the parts department at a dealer for 9+ years so knowing how much coolant is required isn’t a hard sell. Also when the advisor pulled my truck around I noticed he was lining up the steering wheel to make it look straight. Once I got into my vehicle (that I have owned since I purchased it BRAND new), I noticed it was super sideways. I turned around and told them it was off and they made me seem like I didn’t know how my vehicle drives. I left the vehicle for another day so they could check out my steering wheel. They said they did an alignment. But once I left, I noticed it STILL isn't straight. I brought my vehicle to the dealer because I expect the highest quality from the people who represent Dodge. I bought my car new, I'm trying to keep it like new. I have never been so highly stressed, disrespected and disappointed all at the same time."
"Charles, salesman was outstanding and knowledgeable about a Jeep Gladiator. Sales Manager, David & Finance Manager Tommy made the process go seamless. Outstanding!"
"These people are extremely rude!! My Mom used to have her car serviced there and they screwed it up and were rude when we would come in. After how they treated a family member I am writing a bad review, never going back there, and telling everyone I know, and I know a lot of people who have businesses how they treat people. Google you need to make zero stars!! Or minus stars! And thanks Lawley for screwing up our Dodge Caravan and not telling me about gap insurance when I bought my Honda! Forgot all about that until just now. They sold me a car never offered gap insurance, and when I called and asked why they said, that I would have not qualified for the loan. They could have it least explained the chance I was taking, but they wanted to make a sale. If you buy a car here good luck with these con artists!!"
"My experience at Lawley Chrysler Dodge Jeep Ram was a night and day difference from what I've gone through in the last 3 months with another dealership. Ricardo and Tommy were amazing! When I first reached out with questions about the truck. Ricardo promptly sent me a video showing the truck in perfect condition. I live in California so it took me a while to set up a time I could get to the Lawley dealership, I thank Ricardo and Tommy for getting the paperwork in order so it would not get sold out from underneath me. Ricardo is very professional and easy to talk to, definitely an outstanding guy! He is the one to see in my book for any vehicle purchase! Tommy is an amazing finance manager. He was very professional and easy to understand when I was going through the buying process. Definitely another keeper as well! I can't forget Hannibal. He was very professional as well. I had great time talking with him on the drive to the dealership from the hotel. He is a diamond in the rough and I see big things for him in the future!!! Also, David the service manager called me today following up on my purchase. That was the first time I got a follow-up call from a dealership regarding a new truck. It was nice to see that everyone at Lawley truly cares for there customers and the Customer service they give us. I will definitely be recommending this dealership to everyone I come across. 100% all around!!! Needless to say, I left with a new Ram 1500!"
"Good Afternoon Everyone, So last Tuesday 11/7/2023, I had a need to travel almost 6 hours to southern CA to attend my grandfather’s funeral. I go out to the car in the morning (having drove the car several times on Monday) and the car won’t start. I had to get roadside assistance to give me a jump, and I drove my 2019 Jeep Compass down to Lawley Dodge to have it checked out. Good news was that both my primary and auxiliary battery were still under warranty, bad news was that the service department was short staffed that day and already packed with cars to be worked on. My service advisor Jorge was truly amazing, kind and understanding of my situation. By all accounts, I should have had to wait until the next day to get my car back which would have caused me to miss my grandfather’s funeral, but Jorge and the service technician somehow made room for me and got my car back to me same day, allowing me to get on the road and not miss the funeral. I was so frustrated when I arrived and heard the potential timeline to get it fixed, but Jorge was so patient, calmed me down, pulled off a miracle and fixed my car. Genuinely phenomenal service from start to finish, and I would highly recommend that anyone with a Jeep needing repairs go down to Lawley and ask for Jorge, I promise he will take great care of you. Thank you so much guys, your kindness, patience and expedience are more appreciated than you could ever know."
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