JD Sports

"Worst customer service! Staff was very inattentive and unprofessional. Isaiah was more concerned with everything else going on than assisting me with getting my shoes. Will not be going back to this location! Do not recommend."

"If I can give this place a zero Star I would, so unprofessional. Especially the manager, Jocelyn. If that’s her name. Girl with the red tattoo behind her ear. Drove all the way from Buckeye to pick up an ordered. I ordered the shoes online and called to confirm if they were available to pick up. The gentleman over the phone told me it’s ready and for me to come down to get them. When I arrived to the counter Jocelyn was very rude and condescending to me. She basically said my shoes are not there and told me she will have to cancel the order when I told her I was told the shoes were ready she brutally rebuffed me. Worst customer service ever!"

"Jocelyn an employee has the worse attitude and her professionalism is of a 10 year old. I returned items 5 seconds after buying them because the customer service reps aren’t doing their jobs and blaming customers. Which is false advertising on their parts. I should have looked at the reviews before walking into the store. The manager Robert couldn’t even take accountability for the store. If there is a price on an item and you charge me another price that’s higher, you have to honor what’s on the tag! But trust me shoe palace footlocker and my online shoe companies will keep me sane! Worst customer service EVER!"

"Jonathan was great took the time to go upstairs and check inventory and got me the shoes I wanted “Panda Dunks” ,even tho 1 person that helped me out said they were sold out"

"Worst customer service probably ever. Called and put a pair of shoes on hold because I was in a hurry. They weren’t ready when I got there, they said they’d go look for them and 10 min later I asked how much longer and they said they’d put them aside and I can come back. An HOUR later I came back and they were still not ready and I had to wait another 20 min. Unfortunately spent a lot of time here today and in my tine there was not 1 friendly employee. All were acting as if the customers were putting them out. Literally will not come back ever again no matter what I need"