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Dealer Collision Center
184 West 1600 South, St. George, Utah, United States
About the Dealer Collision Center
Dealer Collision Center is a premier car repair facility located at 184 West 1600 South in St. George, Utah. Specializing in collision repair, our experienced technicians are dedicated to restoring your vehicle to its pre-accident condition. We use state-of-the-art equipment and techniques to ensure the highest quality repairs. Trust Dealer Collision Center to provide top-notch service and get you back on the road safely.
Photos of Dealer Collision Center
184 W 1600 S, St. George, UT 84770, United States
Opening hours of Dealer Collision Center
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Dealer Collision Center
"They were good at letting me know what was going on while our car was being repaired. When we picked it up he showed me what they had done and also cleaned it inside and outside. It looked great!!!"
"There has been no other way to get a hold of this company. They haven't returned my calls, even though their answering machine specifically says don't worry WE WILL RETURN YOUR CALL. They fixed a large dent on the side of our F150, we're grateful for that. However, in the process of fixing this dent they damaged our airbag system. We have tried to get them to return our call to make good on this and we feel our hands our tied and we're out of options. It's an expensive airbag system and now every 30 minutes or so the airbag has to pump up. We think they poked a small hole or something and so the airbag is automatically readjusting. Either way, we are 100% positive it was them. It's a new airbag system and there were no issues with it prior and the day we picked up the truck it was happening. I have called multiple times dating back to September. Accidents happen (obviously or we wouldn't have been there) we understand, but this has been very disappointing."
"Dealer Collision did an excellent job of repairing my car. They are very professional and personable. They communicated the progress of my repair and we're always happy to answer my questions. They went over with me all that was done to repair my car. I really appreciate that they give a lifetime guarantee on their work. I hope I never have to use them again but if the situation araises I'll choose Dealer Collision."
"Extremely disappointing. Need to be able to give 0 stars. Our car was hit head-on while parked in a parking spot at a store. This shop tried saying grill clips were broken before our car was hit when they were not (really simple, the grill was completely secure and did not move before and the became loose after the accident). Originally, they tried telling us they replaced the bumper, but after looking at the paperwork and asking follow-up questions, we found that all they did was realign the bumper, and even that was not done well. On one side of the bumper, the gap is still off (nearly identical to after it was hit). Any other accident we have been in, the body shop replaces the foam under the bumper because it gets compacted on impact (that is how it is designed). They also many times have to replace the brackets for the bumper since they often get bent (probably why the bumper is still not aligned properly). Since the car was hit while in "Park" and was hit hard enough to move the car almost 2 feet, we were also concerned about the transmission. All that they did for that is check the codes, which would never tell you if there is a problem with the park mechanism in the transmission. We had to fight with them to even do that much. Then, when we went to pick up the car, they tried claiming that the at fault insurance had sent us a check and that we needed to pay them from our own money. They told us to pay them or else we would not get our car back, and when we refused to pay, they called insurance and they found out that there was no check sent to us (which we already knew). They lied to try and get us to pay them when it was not our responsibility. They were rude every time we talked to them and kept on making excuses of why they could not fix the car properly then acted as though they were doing us a favor by doing the 30 minutes of work they did do (and once again did poorly). Our car was not taken care of, and we had to fight to get them to do as much as they did. Strait up the worst shop I have ever dealt with, and I will never go back. I also would like to point out that they had set me a message. Telling me that they were detailing my car. As you can tell from the photos, my car was not detailed. And the Chrome on the inside on my centwr dask area had been damaged while in their care. If you look at the photos attached, these are photos that were taken after they did the suppose of repairs. You can see that my black part that my license plate is attached to is still bent. They told me it was going to be replaced. It wasn't replaced, and it is bent as well as it looks like the Bumper is bent. I will be finishing the repairs myself and, as a novice, have already done a better job than this supposed professional shop. I would highly recommend taking your vehicle to another shop that will be honest with you and perform appropriate repairs. You should not trust any repairs they claim to have done and definitely do not pay them unless you can absolutely guarantee that the work is done and that it is your responsibility to pay. Very dishonest shop. To recap, blamed us for some of the damage done due to accident, did not properly fix damage then claiming everything was fixed, tried to get us to pay for supposed repairs when not our responsibility, and lying to do so. Does that sound like someone you want to do business with?"
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