C-A-L Ranch Stores

"UPDATE: Feb 5th 2024. Employees are still insanely rude! Kelly at the cashiers desk SHOULD NOT be working customer service. I don’t think I’ve ever met someone so unwilling to help or answer a question. I called and spoke with an assistant manager right after I left the store today too explain exactly what happened and why I thought management should know. I asked Kelly a simple question about a size of dog food bag and when it might be back in stock. Her response was not only unprofessional, but she didnt even ask me what dog food i was inquiring about. Her response was "I have no idea we dont do any ordering." While that may be true, me as a customer assumes that a barcode or SKU might show an expected arrival date or if its on backorder?This information was not offered or even thought of. Last week I had a similar situation with kelly when i asked about chickens. I noticed the chick brooders were set up and i asked when they were expecting chickens. Her response "I don't know! No idea!" This was my last straw. I spend so much damn money at this store to be treated like this. I will support locally owned farmer stores from now on."

"I recently bought Georgia boots from here a 300 dollar pair. 36 days after wearing them everyday one of the metal brackets broke. When I called the store they where happy to help me get a new pair when I showed up they called over the Clothing Store Manager and she proceeded to be very rude to me saying they need to change the return policy back to 30 days, blamed me for being to "rough" with them. And kept being very immature and not professional at all. She's lucky I had my kids with me otherwise I would of told her off. On top of all of this I can buy a Walmart pair of boots for 80 n they last me years. I have bought Georgia boots in the past for good reasons because they last long and they are comfortable. The Manager should of handled it better than she did. I will not be buying hardly anything in this store anymore and I have spent a Lil over 2 grand so far. No more. I will go to tractor supply. Everywhere else you go to buy this expensive of product they always give you a 60 to 90 day return policy. 30 days for 300 bucks doesn't sit well with me and she clearly need to be put in the back not dealing with customers."

"Nice variety of departments, though not a lot of depth in the selection of products in many of them."

"Great Store with very friendly and helpful employees. You can find a variety of things. We love hunting and fishing so I like to come here for all our needs. You can also get pet food, garden supplies, western wear, unique gifts. tools, farm equipment etc. Fair prices for good quality merchandise."

"Great store...a little bit of everything. I am from CA but the staff was really friendly, provided excellent service and a wide should of items."