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DICK'S Sporting Goods
7014 East Camelback Road, Scottsdale, Arizona 85251
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About the DICK'S Sporting Goods
DICK'S Sporting Goods in Scottsdale, Arizona is your one-stop shop for all your sporting needs. Whether you're looking for new workout clothes, running shoes, or gear for your favorite sport, we have it all. Our store carries top brands for every season, every sport, and every style. From trendy apparel to popular footwear, we've got you covered. You can also find the latest outdoor gear and fitness equipment, as well as gear from well-known brands in golf, basketball, football, baseball, and more.
In addition to our wide selection of products, we also offer top-notch customer service. Our PROS are here to service your gear and help you with all of your equipment needs. Plus, you can take advantage of our free in-store and curbside pickup options to get your gifts in one hour or less. Don't forget to check our weekly ad for sales and discounts on the gear you want.
Make your holiday game plan at DICK'S Sporting Goods and find the perfect gifts for him, her, and kids. Whether you're shopping for gifts under $50 or gifts under $25, we have something for everyone. Visit us today and experience the best brands in the game at our Scottsdale location.
Photos of DICK'S Sporting Goods
7014 E Camelback Rd Suite Anc 03, Scottsdale, AZ 85251, United States
Opening hours of DICK'S Sporting Goods
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of DICK'S Sporting Goods
"We love DSG, but unless you are shopping here from the mall, this store is not worth the hassle of curbside pick up or even in store pick up. There is no parking! Only 2 spaces for curbside pick up, but because there is no parking, people park there anyway, or you have people parked right in front of the store with their hazard lights on. It's nuts!"
"I went to DICK’S Sporting Goods looking for 2 things I had seen online. A lifting belt and some new straps for when I lift heavy. Unfortunately, they did not have those items in stock and the highest size they had was XL.. I looked around at other items and noticed that the largest size for most their products for men were XL. I can wear XL but I wear 2XL for comfort and a better fit. I found 2 shirts that were 2XL and were in my opinion over priced. Having just relocated and needing new shirts I still bought them but I don’t see myself returning anytime soon. The only reason I’m giving the review a 3 and not a 1 is the customer service and staff I encountered were extremely kind!"
"Ryan the General Manager is a great leader. Joshua the the Asst. Manager is great as well. I live in Florida, I walked in for the famous Stanley cup, they didn't have the colors I was looking for but Ryan jumped right into action gave me his card and told me to email him and he would let me know when they got them it. Ryan and Joshua's communication with me was excellent. The best customer service i have received in a long time. I travel a lot for work and am all of north America, Again by far the best customer service I have received in a really long time. I will do business with them again."
"My daughter and I went in on a Wednesday around 6:45pm. We were shopping for a pair of cleats for rugby (soccer) after spending a few moments in the section we didn’t see any associates so we used the kiosk to order the shoes to try on. After waiting in an empty department for 20 minutes we tracked down an associate. He was less than thrilled to have to help. We asked for 2 sizes to try on. We were given one and luckily it fit. The associate then tells us that he could not find the other shoe for the box, and that it was the only one of that size. I said ok expecting a different solution to be presented but he simply walked away. We then decided to look at a second option. Rather than ask for help we went back and forth to the kiosk and attempted to find any shoe in a women’s 7… no luck. By this time several other customers were doing the same with no associates in site…. Sort of. We could see two or three hiding behind the wall to the stock room but is you made eye contact the simply disappeared into the void. At some point another customer tracked down a young man who started to help and look for others to assist. This was the last straw for me as we had been there nearly an hour with nothing to show for it. My kids and my wife and I included play several sports and spend a significant amount of that money at Dicks… but service, selection, and knowledge are rapidly declining. You need training to turn this around and earn back business."
"The customer service desk at this location was extremely unprofessional and rude. I bought a pair of steel toe boots and Carhart pants from this location about two weeks ago. The items were valued at $165. I was in a hurry, so I did not have a chance to try them on in the store. Upon purchasing the items, I asked the cashier about the return policy at Dick’s. He assured me that if I had the receipt, tags, and the condition of the items were the same as when they left the store that I would be entitled to a full refund. Upon trying the items on at my house, I realized that the boots and pants did not fit. When I tried to return the items to the store today, the customer service representative let me know that the items had been worn and she would not be able to refund my money or let me exchange the items for a size that fit properly. I tried to explain to her what expectation had been set for me upon purchasing the items, but she insisted that the items could not be returned. After all, how else would I know the items did not fit, if I did not try them on? I was planning on buying a new putter while I was in the store, but after my interaction with the customer service desk I will never be shopping at Dick’s Sporting Goods again. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! They should consider updating their return policy to NO RETURNS ACCEPTED! With competitors like Costco and Amazon offering world class customer service, I wonder how long a store like this will remain in business. Photos of the items in question are attached below."
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