Capriotti's Sandwich Shop

"Service is the worst part. Been there twice with a year between each visit. First time it wasn't busy but took an hour to make 4 sandwiches. Second time I was smart and ordered ahead. Sandwiches were made quickly but they didn't acknowledge me while I was waiting at the pick up area and the guy/kid put my order on the counter and made me sit there for no reason. Granted he had more sandwiches to make and he does take at least 60 seconds to paint mayo on the bread as well as the amount of time it took him to weigh the lettuce before being added to the sandwich."

"We really wanted to like this store and visited often when they first opened the Santa Clara location. We’ve tried the sandwiches and salads. We like the turkey sandwiches but the salads are way overpriced for what you get. We liked the chopped salad w the vinegary dressing but the last time was the last time. The lettuce was sparse and so were the meats even though we ordered extra. One came with tomatoes and one didn’t. One was missing the dressing. Just not as good as it used to be."

"Excellent service today. The ladies took such great care of my wife and truly catered to her needs. They went above and beyond for customer service and made our visit so amazing. The food was also excellent, and you could tell they really wanted us to feel comfortable. This was the best Sandwhich shop experience ever. We will definitely be back again. I had the philly steak sandwich that had so many flavors and was very enjoyable. My wife had a bowl essentially because she did not eat much bread. There are so many options and choices even if American Wagyu is available."

"The Bobbie is one of the best sandwiches I have ever had. Staff super nice, brief wait for food, really made my day."

"The most delicious french dip I've ever had!! Get that my Italian was pretty good but their bread is a bit thick and dry and less meat compared to Jersey mikes highly recommend just for french dip."