Firehouse Subs San Tan Valley

"I ordered 3 sandwiches to go online. Picked up my food, got home, discovered that 1 sandwich was missing BBQ and cheddar, another I ordered double meat and it had ZERO meat. Drive all the way back to the store, and they offer to rebuild them. I ask what they are going to do to compensate taking an hour out of my evening. They offer me a soda. I tell them we don’t drink soda. They say sorry, nothing else we can do. Manager says the same thing. Despicable sandwich making, despicable customer service."

"Phone in for pickup. Sandwiches were so good and filling. We split the large barbeque brisket and cheddar with the barbecue sauce on the side. Brisket has a nice light smokey flavor with the cheddar cheese. Like to put our sauce on when we get home. Then it's not soak in from being a hot sandwich. Love the barbecue sauce. Sometimes we get extra meat, which overpowers the sandwich, but they do give you a nice amount."

"This place is the creme de la creme of chain sandwich shops I've been going here for years and I've tried them all and they can eat my dust. This place is quite expensive but I'm happy to not go to any other sandwich shop so that I can go here more often. It's always fresh made to order and the app works flawlessly. Everyone is always nice there and they seem like real people and not fast food zombies."

"So we come here regularly. This store. But I can’t stay quiet anymore. I get a pickle every single time and I request every single time to not have on. They still give me One. This time the pickle was double the Zoe of the sandwich ON the sandwich. I don’t understand. This has been happening for over 3 years now. The Mac and cheese was half full 5 dollars for like 20 bites. They need training and new management. So dissappointed. Love their sandwiches."