Red Robin Gourmet Burgers and Brews 21239 South Ellsworth Loop Road, Queen Creek, AZ 85142

"This was one of the best service experiences we've had at any restaurant. Dominic and the team provided superior service throughout our entire time there. Drinks were brought promptly after ordering them. Their coke products were perfectly calibrated with the right amount of syrup, carbonation, and perfectly chilled. The mozzarella twists we got were crunchy and hot and melty. Their marinara for dipping was better than others I've had. The burgers and fries came so hot and quickly. We never lacked a refill, never had to ask for more sauce or napkins or to have anything cleared."

"We thoroughly enjoyed our visit to the Queen Creek Red Robin on March 16. The Manager stopped by our table with a few steak fries and a couple of sauces. She was extremely friendly and professional. Our waitress, Julia was so kind and friendly - very good service from her!! Our burgers were so yummy and cooked to perfection. Thanks Red Robin! Your staff in Queen Creek is to be commended!"

"The wife and I went here for our "free" birthday burgers. However each of us had to buy something for $4.99 or more to get them. We got the desserts. Mine was excellent. The wife said the brownie was hard. We each got a Whiskey River BBQ burger. Mine was excellent. The wife's was pink and was returned. Second time it was excellent. I did ask for more bottomless fries, but never got them. Very busy and loud at the restaurant at 11:30 am on. Lots of kids for Monday. Maybe no school for Washington's birthday? Must be nice."

"Absolute freaking nightmare of an experience. Never got our food. We ordered simple meals—chicken strips, a burger, and a kids' burger. Despite waiting almost an HOUR, our food never arrived even after our server REPEATEDLY assured us our order was "coming soon" or "next up", but those promises fell flat. Watching our three kids, aged 6, 3, and 1, grow increasingly restless and upset was DISHEARTENING. The breaking point was seeing a larger party seated 20 min after us get their food before us. We left FRUSTRATED and hungry, feeling awful for promising our kids a meal that never came. When we asked the manager and our server about our missing meal, we were told they couldn't find our order, which was both BAFFLING and UNACCEPTABLE after being reassured multiple times. This letdown was not only DISAPPOINTING but also made us rethink visiting or recommending Red Robin again, expecting a family-friendly environment that we did not experience. This was pathetic and and an absolute dog water of an experience. Definitely spend your hard earned money somewhere else."