Phoenix Bourbon Room

"We were there with a group of 8. The service was not good. It became a joke, actually. We had drinks at one end of the table finished, and the other end still had not received their bourbon flights. The food was delicious. Pulled pork sandwich, bone in pork chop, salads, jambalaya, meatloaf...everyone was happy. The spirit selection was huge, but at least 4 selections were unavailable. The dirty dishes were left on the table for ages. The server needs to know not to carry dishes next to her body with her long hair hanging into people's dinners. The bathrooms needed attention. No tp at 5 pm on a Saturday is poor planning. Could have been awesome. The menu needs an Irish Whiskey flight."

"In Phoenix on a business trip. We saw the sign for the restaurant from our hotel. Hubby likes bourbon so we decided to try it out. We were seated immediately, as there were only one other table occupied. We decided to sit outside. Our server took our drink order pretty quickly. He had an old fashion, I had Bourbon punch. Both were really good. We placed our orders when she brought the drinks. She didn’t come back to check on us until she brought our food out. We ordered our second drink then. This time I got a Rising Sun. For dinner I got filet, he got the strip, both medium, and we both got loaded mashed potatoes & Brussel sprouts. My steak was close to well done & was very tough. I ordered medium so it wouldn’t come out not done enough. Should have just ordered it my normal way. His steak was medium rare, which was fine. His steak was also very tough. The brussel sprouts flavor was good, but they were not cooked enough. Neither of us could eat them. There was a cheese sauce on the potato that was very gritty, so we had to try and eat around it. Their prices are very high for the quality of food they are putting out. We’d go back for drinks, but definitely won’t be eating here again."

"Our group of 6 were headed to the Phoenix Stand Up show at 7 and made reservations for 5 pm...now we were 15 minutes late but honestly, it was not busy at all and we were seated right away. The selection of bourbons, whiskeys and tequila is impressive! Unfortunately, we had to send back the margaritas - they weren't good at all. Overall, everyone was satisfied with their food - the pear salad was nice and light and the BBQ combo platter was massive and delicious. I took away a star because we constantly had to flag down our waitress. Drinks, to order, to get the bill, to-go boxes...it was a lot of work on our part despite the relative lack of customers."