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Vince
105 North Scottsdale Road, Scottsdale, Arizona, United States
About the Vince
Vince is a high-end clothing store located at 105 North Scottsdale Road in Scottsdale, Arizona. Known for its sophisticated and timeless designs, Vince offers a wide range of clothing and accessories for both men and women. With a focus on quality materials and impeccable craftsmanship, Vince is a go-to destination for fashion-forward individuals looking to elevate their wardrobe. Whether you're in need of a chic cocktail dress or a classic cashmere sweater, Vince has you covered with its curated selection of stylish pieces. Visit Vince today and experience luxury shopping at its finest.
Photos of Vince
15257, 105 N Scottsdale Rd F1, Scottsdale, AZ 85254, United States
Opening hours of Vince
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Vince
"UPDATE: January 2024 Had high hopes that the service in this Vince store would have improved….OOPS they did it again! Popped in to make a purchase thinking surely that the service had been addressed & the 'not so friendly' atmosphere in this store would have changed. I looked through the store, found the items that interested me (totaling $700+), took about 10 minutes. Not one but two saleswomen hovered around the cash wrap didn’t bother to acknowledge that I was in the store nor made any effort to engage. In all good conscience I just couldn't spend money in this store with this lack of service. I will admit that the two saleswomen were not talking to one another either. Before leaving a couple walked in & they weren’t greeted, no shock there. I left, no purchase. Just can’t support a store where the staff can’t make an effort. Guess I can count on substandard service, no wait....no service from the Vince store in Kierland Commons shopping center in Scottsdale, Az. Guess I'll keep shopping the website & other Vince stores when traveling. Hope springs eternal, I’ll give them another year! Maybe someday management will train staff that promote the 'customer experience'. I guess that I am asking too much. Too bad! I did read updated feedback. It appears the (other) feedback is being written to enhance the impression of this Vince store. One only has to enter the threshold of the store to know that they are not customer friendly. In previous years: Worst customer service I've seen ever! Will never shop the Vince Scottsdale store. In the Vince store (Scottsdale, Az) customer service is nonexistent. The regional manager is a prince (who addressed the issue immediately & responsibly), online customer service is wonderful. Simply put the damage is done. With the exception of online purchases or when traveling I will visit other Vince retail stores & outlets to make purchases. I see additional feedback by other customer’s that management in this store has not modified their behavior. The CEO & Board of Directors would be taken back if they understood the audacious management style that is allowed to operate in this store."
"I am writing to share my experiences and thoughts regarding Larissa. In all my interactions with her during my visits to Vince, I have been consistently impressed by her extraordinary abilities and dedication to her job. She takes time to actively listen to customer needs, answer questions, and give honest opinions and recommendations. I want to express my gratitude for her outstanding customer service, which to me is the backbone of a successful retail business. Thanks, Larissa!"
"I recently had the pleasure of shopping at Vince in Scottsdale Quarter, and I must say that my experience was nothing short of exceptional, thanks to Larissa, the incredibly knowledgeable and friendly sales associate!!"
"After spending thousands of dollars in this store and with the manager only, I was completely ignored the last time I came into the store by the manager. She lost another large sale, and I will not be returning. I will send corporate a letter about the lack of customer service and training their manager has received at that location. Very disappointing"
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