Appliance Parts Company 6825 South Kyrene Road, Tempe, AZ 85283

"As helpful as can be. They helped get the correct parts and I had the issue fixed in short order."

"Great experience, the staff was very helpful and spent some time making sure I was getting the proper part as well as on some advice for additional areas to check if I still had problems. They had a decent selection of some of the tools you may need and supplies on hand. Definitely a proper place for appliance part needs."

"Called to ask about a microwave sparking fire problem and whether to repair piece or get new microwave and was given honest advice and even phone number for removal/refurb place. I highly respect this kind of honesty and help when told for safety to buy/replace, electrical danger."

"My upstairs AC went out and I figured out I needed either a blower motor or fan (squirrel cage). I went to a different HVAC supplier and their customer service sucked and the people there didn’t know much and they didn’t have the part I originally thought I needed (motor). I then called 2 other AC companies and had to leave messages and neither called me back. Then I called APC because I had bought a couple parts for my refrigerator and dryer over the past couple years and has good experiences both times and thought they could maybe refer me to a HVAC supplier. Come to find out they sell HVAC parts and they are friendly and knowledgeable. After talking to Eric he said my problem is most likely just the fan itself (squirrel cage). He spent 20 minutes on the phone with me right at closing time. I went the next day and bought the fan from them that they sourced locally that morning. They went the extra mile and have great customer service. Because of that I was fine paying $60 more than the internet - at least they don’t price gouge like some others). Got home and installed the fan. Thanks Eric and team at APC."

"They did have the right part I needed readily available. But they didn't even try to be helpful when I asked a couple questions and showed them a picture of the repair job I was working on; they barely looked at the picture and weren't able to (and didn't even seem to try to answer my questions). And the lady I spoke on the phone with before going to the store to get the part tried to tell me it was probably a different part that I needed to replace, just because it's a more commonly needing to be replaced than the part I was saying I needed, but when I asked how I could tell for sure, she didn't know and kept trying to transfer me to someone (that supposedly would know more) but he never picked up both times I tried."