Hew’s Air & Appliance Repair LLC 3420 West Danbury Drive, Phoenix, AZ 85053

"Hew’s answered my Yelp request for washing machine repair. I talked to Kirk and told him what the problem was. He said he could fix it and try to fit me in the next day. He was able to come and make the repair the following day. He brought the right part with him and the charge for parts and labor was less than any other company. Will call Hew’s first for any future appliance repair. He even let me hold the flashlight!"

"Kirk quickly responded to my yelp request for fixing my Amana washer which randomly wouldn't turn on. He came first thing the next day and fixed it. He went the extra mile by going to pick up a part and called to ask if I wanted him to order the part for cheaper for delivery the next day or buy it in a local store for a little bit more. I decided I didn't want to wait, but it was kind of him to offer me a cheaper option had I been willing to wait. He showed up within the timeframe window he gave. He explained what the issue was and was kind and professional throughout the fix. I'd definitely use his services again!"

"Kirk is my favorite appliance repair man I’ve ever used! He was knowledgeable, thorough and honest. His price point is reasonable and fair. He came when he said he would, and even came on a Saturday. I will recommend him to anyone that needs their appliances fixed. Thank you Kirk!! It seems like warranty customers may have issues with them — but maybe it’s an issue with the warranty company because Hew’s was awesome to deal with!"

"RUN!!!!!! This company is horrible!!!! My mother's washing machine broke and I called her home warranty company and this was the company they gave us. Called and made an appointment with no issues they came out that Monday 08/24/20. They stated that they needed prior auth from the warranty company and they would be in touch. By Wednesday 08/26/20 did not hear anything so I called and left a message. Thursday 08/27/2020, Friday 08/29/2020, Tuesday 09/01/2020 and Wednesday 09/02/2020 I called and left messages and NEVER heard back from anyone. I told them I have left several messages to no avail and I got promises that someone would call me back. So on 09/02/20, I called our warranty company only to find out that they never submitted anything for prior auth. The warranty company called and was told that they would submit the prior auth and they would call me back. Well, guess what I still have not received a call from them. We are going on 1 1/2 weeks that her washing machine is not fixed with no date in sight. I told the warranty company I don't want them out because they can't seem to get their stuff in order. My warranty company asked that I give them 24 hours to comply which I know they won't. I don't understand how someone can run a business like this. It looks like they must treat the customers that pay full price different then warranty customers based upon reviews but if so then DO NOT take the warranty customers that is their choice. So again if you want your appliance fixed then don't bother calling this company as you will never know when you will hear back from them!"