Saks Fifth Avenue
2446 East Camelback Road, Phoenix, Arizona, United States
About the Saks Fifth Avenue
Saks Fifth Avenue is a luxurious department store located at 2446 East Camelback Road in Phoenix, Arizona. Known for its high-end fashion offerings, this institution is a one-stop shop for designer clothing, shoes, jewelry, and accessories. With a reputation for impeccable customer service and a wide selection of top brands, Saks Fifth Avenue is a must-visit destination for those looking to indulge in upscale shopping experiences.
Photos of Saks Fifth Avenue
2446 E Camelback Rd, Phoenix, AZ 85016, United States
Opening hours of Saks Fifth Avenue
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Saks Fifth Avenue
"Horrible horrible customer service… not worth your time as far as trying to acquire a luxury shopping experience. No one offers you a bottle of water. You basically have to beg somebody to get attention because everyone is standing around on their phones and the manager has no concept of treating people with respect. Save your hard earned money, and go to a place that treats you with respect."
"The customer service isn’t what it used to be! My mother took me shopping at Saks in Chicago all the time when I was growing up. I remember the fashions were always amazing and the service was impeccable. However, now it just seems to be overpriced clothes with snotty customer service. My husband and I stopped by to see if I could exchange a dress for a smaller size. We went the day after Christmas and I was hoping to get it by New Year’s Eve. The older white lady acted as though I was bothering her with my request. I’m not sure if she was doing it because I’m Black or what! In any event, I was quite disappointed in her less than stellar assistance!!"
"LIES, & absolutely reprehensible behavior from multiple employees. This is by far the worst customer service experience I have ever been a part of. I came into the store to return a $500+ wallet I had been gifted a few moths ago (remember this as it is an important detail) that was now falling apart. I was immediately told "we do not accept any returns that have been used" after showing the poor quality and durability of the product I was told to "go look for customer service around the corner" which I was later told "We dont really have customer service here, its more of a back of house thing" after explaining and showing a "manager", another employee (an older lady from another department walking by) stopped and interrupted us stating that she remembered me. She then said that she was the one that helped me with this purchase but I was now brining a different item back. This was a blatant lie because It was my girlfriend that purchased this item for me and I had NEVER seen nor dealt with that particular employee. After I brought this to everybody's attention the employee said something under her breath I can only assume was a rude or derogatory remark and walked away. I am just blown away that this is the type of service that is acceptable from this establishment. I will absolutely be contacting the BBB, as well as any other source to ensure this is dealt with and is not allowed to continue. In the meantime, save your time and a headache and shop ANYWHERE ELSE than here. INCREDIBLY DISGUSTED."
"Had to make a perfume pit stop! Thanks for all your help Emma. Asia in Chanel thanks for your patience and assistance my niece sure does ask a lot of questions lol! The earrings she bought were the best choice!"
"The woman who helped me pick out a perfume for my mother was so classy. She speaks at least three languages fluently. Just walking in to the store from the second floor of the garage, the beauty of the store really sets it apart from others. Still the courtesy and professionalism of the staff is not condescending."
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