Panda Express 1950 East University Drive, Mesa, AZ 85203

"So I came here after the anime convention. They were preparing to close. It was 9 and they didn't close till 10 it said on Google. They didn't have any food. (orange chicken and white rice is what I wanted). I was told they stop making food an hour before closing. ( Kind of crazy because you're a fast food place) . I'm assuming a manager told them to make some more when he heard the conversation. The orange chicken unfortunately had some burnt pieces and the white rice I felt like they just made in the microwave real quick. Just honestly disappointing. Won't come back to this location. Ps there were about 6 to 8 other people who came in after us . Smh"

"I run a business here locally, and we order from this location once a month for staff lunch. The service has always been excellent, and they always bring food that is freshly made and high quality. I can't speak for other locations, but this one is top notch."

"I’ll never eat at this location EVER again. First let me say they don’t have half the things on their menu like they advertise, they give horrible portions. I wanted sweet fire & s&s chicken w/spring rolls and was told they no longer serve said items which is real weird because it’s on their menu. I changed it to teriyaki and orange chicken & I got 3 pieces of teriyaki which was burnt like no tomorrow and noodles were cold. Unacceptable. If you don’t like your job work somewhere else! Worst location to ever exist!"

"For my my chicken.... they did a poor job. One plate was good and my plate no so good. They were not consistent today. I know stuff gets measure. This time I was given less than the scoop. Very disappointed today"

"Manager-in-Charge 'Jay' wasn't professional, instead combative. A couple before me ended up not ordering anything because Jay told them they only had 'White Rice' - No Chow Mein, No Fried Rice. When it was my turn to order, I inquired as to why they couldn't and wouldn't make more food for the customers. As a diabetic, it's hard to order from Panda, but the Black Pepper Chicken is my best option with Chow Mein. She finally, after arguing with me for minutes, asked the Kitchen to make a small batch of Chow Mein - Wait so you made Chow Mein for me because I pushed the issue, but how many customers before me did you refuse - I know of 1. Jay would rather stand there arguing with customers about not having the items they want, instead of just instructing the kitchen to prepare the entree's in smaller portions that they customers want. I arrived at 9pm, they close at 9:30pm, so are you actually open or not. Look at the pictures below, so sad that because of the actions of Jay, a couple left without ordering, I ended up a Bigger Plate with Warm, soggy Orange Chicken, Bejing Beef that looks like it was prepared hours ago and left to turn dark and hard on the steam table. Jay said they only have an hour to cleanup after closing, etc. I don't care about that - After working a 12-Hour day, all I want to do is order some food, go home to eat and relax. Why does it have to be such a hassle at Panda Express a 1/2 hour before closing. This is unacceptable and quite ridiculous that you're open until 9:30, but you're actually not open, because you refuse to Wok Fresh food for customers. So Sad - Just don't even bother stopping at Panda Express anymore. They refuse to Wok Fresh and they'd rather argue with you then offer fabulous Customer Service. MANAGEMENT: DO SOMETHING ABOUT THIS PLEASE. I work only a mile away and can't arrive any earlier than 9pm - I just wish you were truly open going forward. Panda Express doesn't need employee's like JAY in their employ. If one of my employee's was to treat our valued clients this way, they would BE PROMOTED TO CUSTOMER IN A HEARTBEAT! See What I paid $10.51 for - Fresh chow Mein that I had to argue to get, Orange Chicken that I didn't even want but it was like the only thing available and Bejing Beef that was OLD. Totally unacceptable. Not even an apology, discount, coupon for the next visit - something. AT PANDA EXPRESS, IF IT'S NOT SOLD, IT'S NOT OLD, ESPECIALLY AFTER 9PM! YOU CAN DO BETTER PANDA EXPRESS! I'll just order at Kwan's Sanpan Chinese restaurant going forward! Adios!"