Nori Japan

"Shady, shoddy, spendy. I get it, I wouldn’t want to work in a mall food court, either. But words are helpful, smiles are nice, and eye contact should be a minimum requirement. What really ticks me off, more than the bland tonkotsu or my cold gyoza or the dry rice, is the super shady tactic of tacking on a tip without me knowing it. You’re forced to order on a kiosk, which is no doubt more enjoyable than interacting with the staff, but the automatic tip without my consent leaves me feeling taken advantage of. But hey, if you love no frills, flavorless, soulless, low quality Americanized Japanese food, but want to pay sit down restaurant prices, then you’ll love this place."

"You get ZERO interaction since you're forced to order via kiosk yet they automatically deduct a tip. You're not allowed to authorize a tip. No signage indicating that tips are automatically deducted. That is no longer a tip but rather a surcharge for doing business with them. This deceptive business practice make their prices misleading. Avoid this place if you like keeping your hard-earned money and dislike unethical business practices."

"Rude customer service, hair in food, when asking for help the ignored us. They messed up on my order and I was half ways eating it and they took it back just to throw it away. Also kept staring at us while we were trying to try to have finish our meal. If you're planning on enjoying your meal at the mall choose the much better places they have here! If I could give a 0 or lower I would"

"Waited 20 minutes for my order. The noodles were lukewarm and flavorless, the beef was burnt and too salty, the gyoza and roll were soggy and my soda was flat. Doubt I’ll ever be coming back again."

"OMG! Enough food for an army of hungry teenagers! Delicious and made to order! The chef is so cool!"