WaBa Grill 555 North Scottsdale Road, Tempe, AZ 85288

"Smells bad. The dumplings had thick charcoal grill black stuff on it. Could have been drug across the floor for all I know. Employee vibes have always been off everytime I've visited. Could partially be because it smells weird and they're in it all day."

"I’ve ordered from WaBa Grill thrice. The first time was in store. Beautiful tiny little shop just over the river. The service and the food….. Atrocious. The first time I went, the employees had a disposition of hating to work there. I told them that it was my first time ordering and they were extremely apathetic and didn’t bother to explain the differences of each size bowl, nor did they have very much knowledge of the actual food (they didn’t even know what vegetables were in their mixed vegetables, which should have been my cue to leave since there are only three). They lazily handed me my bowl and I drove home to try it. Sad, flavorless, and disproportionate. Then I ordered it through Uber the second & third time. Same disgusting and bland food. Now the third time… I had such a horrible experience with the service trying to cancel my order, I was violently tempted to drive there under the influence, but ultimately did not. My Uber Eats driver let me know that the order will be canceled because they didn’t have steak. Fine, whatever, no big deal. No cancellation came. I call the restaurant to ask why the order wasn’t canceled & the most obnoxious, arrogant male employee essentially yelled at me for not canceling my order because he “just clocked in” and the steak had somehow magically appeared within ten minutes. He was degrading, talked over me and told me that he “knows I’m hungry” and “upset” (little did he know it wasn’t even for me). He refused to hear anything I had to say and kept telling me to cancel my order via UE, when he refused to hear that I was saying that I would charged full price if the actual store itself didn’t cancel my order. He said he’ll get his manager to do it and hung up. The manager didn’t cancel the order. I call back immediately, and it’s the employee who told my Uber Eats driver that there was no steak and I was on hold with him as he “got his manager to cancel my order,” which again, did not happen. I had to tell three Uber drivers not to pick up my order or waste their time because the restaurant was in the wrong in the first place. I don’t know what kind of arrogant, pompous, haughty yet apathetic people work at this poor excuse for a restaurant, but spend your money and time elsewhere. It’s not healthy, nor delicious. TLDR; no one at this restaurant cares about anything and the food is BEYOND bland and flavorless."

"Great customer service I was greeted with a warm hello as soon as i entered the establishment which is always a great feeling as a customer. I ordered the ribeye steak bowl with steam vegetables I enjoyed it and will be back sometime soon to try some different items from the menu."

"Consistency is the only issue that I can find at WaBa grill. I have eaten there four times this week since I'm staying in the hotel across the street. I'm on a strict diet and their food meets the requirements of that diet, so it's been good for me to have it right across the street. The people there are very nice. The issue is that one day my rice bowl with chicken and veggies is full to the brim and the next day it's about half full. Also the bowls with the sealable lid are very difficult to open and I've cut my thumb on it twice now even though the second time I was being very careful. I guess it's good if you're taking it home and you don't want the bowl to leak in your bag. But if you want to open it and eat your food you need to have gauntlet gloves from a suit of armor on to avoid being injured. The price seems high for what you get, even acknowledging Bidenflation. Good taste, just not consistently high quality ingredients either."