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Jimmy John's
20235 North Cave Creek Road, Phoenix, Arizona 85024
About the Jimmy John's
Jimmy John's is a popular sandwich shop located at 20235 North Cave Creek Road in Phoenix, Arizona. Known for their Freaky Fresh® sandwiches made with fresh-baked bread, hand-sliced meats, and fresh veggies, Jimmy John's offers quick and easy online ordering for delivery or pickup. In addition to sandwiches, they also offer a variety of sides and drinks. Jimmy John's is open for delivery, pickup, curbside pickup, and drive-thru at select locations. Customers can sign up for the Freaky Fast Rewards® program to earn free sandwiches and other rewards. Kids can enjoy Plain Slim® sandwiches or Little John sandwiches, while those looking for a low-carb option can try the Unwich® lettuce wrap. Jimmy John's also offers indoor seating and is currently hiring for various positions. Visit Jimmy John's in Phoenix or apply online to join their team today.
Photos of Jimmy John's
20235 N Cave Creek Rd Ste. 109, Phoenix, AZ 85024, United States
Opening hours of Jimmy John's
Monday:
11:00 - 21:00
Tuesday:
11:00 - 21:00
Wednesday:
11:00 - 21:00
Thursday:
11:00 - 21:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
11:00 - 21:00
Reviews of Jimmy John's
"This is by far the worst Jimmy John's location I have ever been to. The wait times are ridiculous, especially for orders placed through their app. I've given them several chances as it is the location closest to my home but I will not be going back. This location is always criminally understaffed resulting in wait times of 30+ minutes for 2 sandwiches. They have also periodically locked their doors and refused to take any in person orders, telling us to order through the app and use curbside pickup because they only had one employee working. Aside from being nowhere near "freaky fast" The sandwiches are always just ok,"
"I’m a big fan of Jimmy John’s sandwiches—they’ve always been a go-to for me when I’m craving something delicious and supposedly quick. However, my recent experiences at this particular location have left me a bit frustrated. While there’s no question about the quality of the food (still as good as ever!), the service speed is far from the “Freaky Fast” promise that Jimmy John’s is known for. On my last visit, I found myself waiting in line for an excruciating 25 minutes, followed by another 20-minute wait just to receive my sandwich. That’s a 45-minute wait for a meal that’s supposed to epitomize speed and convenience. After investing so much time standing around, I figured I might as well see it through, but it’s not an experience I’m eager to repeat. It’s pretty clear to me that the issue isn’t with the employees themselves—they’re friendly and seem to be doing their best under the circumstances. The problem is that they’re consistently understaffed. It’s not fair to the employees or the customers to operate this way. My advice to the owners: It’s time to either hire more staff or consider raising wages to attract and retain more workers. I, for one, wouldn’t mind paying an extra dollar for my sandwich if it meant getting it in a timely fashion. Considering I’m shelling out nearly $20 for a sandwich, chips, and soda, waiting 45 minutes just doesn’t cut it. “Freaky Fast” should mean exactly that, not nearly an hour for a quick bite. Additionally, the constant prompts for tips at checkout add another layer of frustration. While I understand the importance of supporting employees, it shouldn’t be the customer’s responsibility to supplement their income because of low wages… This isn’t a sit down restaurant, if you carry it out to my car and take my order, why yes, id leave a tip!A better approach would be to pay employees a wage that reflects their hard work and dedication, which in turn could improve service speed and customer satisfaction. In summary, I really do enjoy Jimmy John’s sandwiches, but the service at the CC location needs urgent attention. If the wait times don’t improve, I’ll regretfully have to take my business elsewhere. I hope the management takes this feedback seriously and makes the necessary changes to live up to their “Freaky Fast” slogan."
"Just want to commend Raul for his excellent customer service. He was there all by himself with a huge line. He took his time, was nice to every customer and didn’t get stressed or flustered, took orders and made the sandwiches. Not to mention, he made mine correctly which hasn’t happened at JJ the last couple times I have gone."
"I have been ordering from this location for over 3 years since moving to the area. The past 6 months, delivery service has been terrible. I order online with a scheduled delivery time and my orders have always 30 min to an hour late!!! I understand that there staffing issues for many businesses, but if they can not hire their own drivers or manage their time performing deliveries instead of helping behind the counter, then I suggest they start using third party delivery services like DoorDash or GrubHub otherwise I am going to start ordering from Jersey Mikes on the apps."
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