Charleys Cheesesteaks and Wings 5845 West Bell Road, Glendale, AZ 85308

"Have previously loved the sandwiches. However today the one I got was so salty I could not even eat it. The french fries were terrible, soft and undercooked. Really does not even deserve one star. Money down the drain. The gal at the cash register however was very pleasant and demonstrated good service. If I had not ordered to go and had stayed there to eat I would returned my food and asked for my money back. Sad because it used to be pretty tasty."

"I did a door dash for a steak cheese mushroom sandwich. It was not great at all. Hardly any meat, zero mushrooms and a small amount of cheese. The 3 blue cheese I ordered and paid for were all spoiled and yellow. The wings were okay, but I only like them with blue cheese. Door dash gave me a small portion of a refund. I left a message with this establishment and they do not care. I usually get it from another location, however since I ordered wings, I had to go with a different location. I regret that now. I left a message, they have not reached out, I can only assume they do not care! Not all Charlie’s are the same, just saying."

"This is my first time eating at this Charleys on this new location. Overall it was a good experience. The staff were quick and knowledgeable on taking my order. The sandwich came out fresh and tasty. The fry's where good too but they seem to be different than the other charleys locations I have gone too. ***If anyone likes my honest reviews then please like my post and follow my google account*** -Thanks"

"Went here to fix a craving for cheesesteak, as I haven't had a decent cheesesteak sandwich in a while. They just opened up in September, and yes, I read the reviews before coming to dine-in. My friend and I ordered combos, which ended up being about $40. The order was a large old-school Philly cheesesteak sandwich, cheese, and bacon fries, with a large drink; which is $1/ refill. Friend ordered a Buffalo chicken combo, regular, with cheese & bacon fries, and got a regular size strawberry lemonade. The food overall was good, no issues with any food being re-cooked or cold. The service was decent, some of the service persons had good knowledge, and others did not seem as knowledgeable. The areas were well cleaned, music choices were great, and they brought back some nostalgia. It's disappointing in an aspect that a person who orders a drink should be allowed at least one free refill and then charge a customer. Instead of charging for refills every time, if someone orders a specialty drink, it is understandable to have a charge; you need to buy a whole new specialty drink. If you order the strawberry lemonade, it is not too sweet or too bitter, if you give your smaller kids a sip or a cup of their own for the strawberry lemonade, please be watchful of the strawberry chunks as they fit through the straws beautifully."

"I'm giving this location 2 stars only because they refunded the boneless wings and the bone in wings weren't too bad. My lady and I decided to stop here after shopping in Walmart seeing as they had boneless and bone in wings. The boneless seemed like they were precooked and left sitting in a warmer, which is how they looked when they were sauced. They were luke warm at best and tough to chew. The bone in wings were hot, so they were at least double fried I'm assuming since it didn't take too long to get the order. Overall not horrible though. The fries while were "fresh" were well undercooked and needed to be fried longer. Then you don't even get 1 side of ranch for free with your wings you pay 60 cents for a small side. You can go buy a whole bottle for like 2 dollars more, which is what I'll do next time if we decide to try it again. Overall it was mediocre at best. On a side note, please for the safety of your employees remove their full name from the receipts. They don't deserve to have their full name given out."