Sonic Drive-In 6724 West Thomas Road, Phoenix, AZ 85033

"I ordered a Chilli Cheese dog it was good but the Chilli Cheese Jr burger was plain pricing for the Chilli was on my receipt I call to let them know of the miss happ was told to come back so they could fix and still no Chilli not happy"

"The employees at this location are amazing.. They treat me with respect and always take care of me everytime I come here... I love this location because of them..."

"My boyfriend took me here on a lunch date, I am a vegetarian, so I order around that considering the restaurant. They completely misread and screw up our order, over salted fries, I can barely eat them. Not to mention I ordered cheese tots, got chili cheese tots, could not even touch those. Just a very disappointing experience coming from such a franchise. You would think they would verify what a person ordered before just taking the food to the car. Be careful about this location, they obviously don't pay attention!!"

"Placed a mobile order, app asks for stall number for pickup. There are no stall numbers written on the order screens, or stalls. I had to wait for a carhop to pass to ask for stall number. Totally inconvenient for customers who've placed mobile orders, who are trying to avoid long wait times. Easy fix, do better Sonic."

"Today is 8/4/23 and they gave me an expired cream cheese frosting. Not only a month old but 4 MONTHS OLD. I called and let them know about this and she said that “we froze it and only take it out when needed” and let her know that I got the cream cheese room temperature. I always look for expiration date since I had food poisoning experienced and it is not very nice experience. Her customer service is excellent though and she maintained her cool even though I know I kind of sound pissy and mad. Just be careful folks."