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Geek Squad
5311 South Calle Santa Cruz, Tucson, Arizona, United States
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About the Geek Squad
Geek Squad is a technology institution located in Tucson, Arizona, United States, at 5311 South Calle Santa Cruz. Our Geek Squad® Agents are experts in all things tech, ready to assist with any issues you may encounter. Whether you visit us in-store or schedule an in-home appointment, we are here to install, repair, and provide solutions for all your technology needs.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We offer same-day Apple repair, phone repairs, computer and tablet setups, TV mounting, smart home installations, appliance repairs, and more.
Our services also include setting up iPods and MP3 players, repairing gaming consoles, cameras, lenses, and camcorders. Geek Squad Agents are available 24/7, 365 days a year, to provide tech and appliance support online, on the phone, in your home, or at Best Buy stores.
Geek Squad Protection ensures your tech stays working like new beyond the manufacturer’s warranty. Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you have about your products. Visit us to discover inspiring new technology and stay up-to-date on the latest tech innovations.
Photos of Geek Squad
5311 S Calle Santa Cruz, Tucson, AZ 85706, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Day off
Reviews of Geek Squad
"After being allowed to sit there for 30 min a second agent comes up and tells me I have to make an appointment. Would have been nice if the first agent, who knew I didn't have an appointment, had told me no walk-ins instead of telling me to take a seat. 5 stars for wasting my time."
"I spent over 45 minutes calling this store not only regularly, but two separate in-store extensions as well! 0 response. The whistling hold music never stopped unless being transferred to their call center after about 5 minutes each time. The IVR is terrible, but trust me, that's all you will EVER get. Don't waste your time here, hit up a different company for your fixes! Best Buy doesn't deserve a penny."
"I used to like best buy for all my electronic needs but I went there today for a couple of items paid for them then asked the cashier for a bag then she says "bags are 11 cents" and I say to that " that makes no sense" so best buy you get one star and I would give you zero if I could. Bags are always complimentary! You will have my business no longer..."
"I got screened by the Best Buy robot everytime I called. The questions had nothing do do with why I called. When I finally got through , the price I was quoted was not the same as I was quoted the previous week. They also wanted me to pay upfront to schedule an appointment. I do not pay anything until the service is completed. Went elsewhere."
"Had a malware problem and assured after consultant ran virus detection scan everything okay. Huge relief, have Geek Squad technology coverage for 3 years on our contract."
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