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About the Goodfellas Air Conditioning
Goodfellas Air Conditioning is a reputable general contractor located in Tucson, Arizona. Specializing in air conditioning services, they provide top-notch installation, repair, and maintenance for both residential and commercial properties. With a team of highly skilled technicians, Goodfellas Air Conditioning offers reliable and efficient solutions to keep your space cool and comfortable all year round. Trustworthy and customer-oriented, they prioritize customer satisfaction and strive to deliver the best service possible. Contact Goodfellas Air Conditioning for all your air conditioning needs in Tucson and the surrounding areas.
Photos of Goodfellas Air Conditioning
6915 N Camino Martin Parcel B, Tucson, AZ 85741, United States
Reviews of Goodfellas Air Conditioning
"Replaced my old HVAC system with a Bosch system. Goodfellas technicians were very professional, hard working, and answered any questions I had. I'm very happy so far with the workmanship of the technicians, and their great customer service. Marty was amazing. His experience and knowledge of the systems are exceptional. He took his time and explained everything in detail. All my questions I had were answered, and yes I asked a lot of questions. He definitely made me feel confident in making my decision. Marty was not a pushy sales rep, he was honest, and let you decide what's best for you and your home. Most importantly any time I called the office I reached someone with a pleasant personality who really made you feel you were being heard and with a smile over the phone. Most companies you talk to now days have lost their customer service skills. Goodfellas is not one of those companies! I would recommend Goodfellas to any one of my family members or friends."
"Just replaced a20 year old HVAC unit. Marty was really helpful explaining everything. Installers (Wyatt and Alfredo did an awesome job). Front office (Taylor) was so nice too. Love my new Bosch heat pump and Ecobee thermostat!"
"Absolutely thrilled with the service and installation provided by this company! The team was incredibly friendly, knowledgeable, and went above and beyond to ensure everything was perfect. From start when I called the office for information to finish, the customer service was exceptional, and the results speak for themselves. I highly recommend this company to anyone in need of top-notch service and expertise. Thank you to Cole, Marty, Albert, Wyatt I'm sorry is I am missing someone! Thank you for everything!"
"I purchased an HVAC system and mini split from this company in July 2023 and have not had a working system since then (6 months later.) The mini split leaked the first day. After 4 months of them trying to fix it and multiple visits, they never could get it to work. I had them remove the mini split last month. They said they will refund the mini split and fix the holes in my brick but they have yet to do it. They keep saying the check is in the mail. The furnace they installed completely drained my 250 gallon propane tank, costing a total of $800 to refill. I had the propane tech come out with Goodfellas tech to tell me the furnace system is for natural gas, not propane so it completely drained out my propane. It was recommended I seek reimbursement for Goodfellas draining my propane. Good fellas offered reimbursement but I have yet to see that check. They converted the furnace to electric and it does not work at all. I’ve attached photo of thermostat and a temperature reading. For being charged $28,000, I feel like I should have a better working system than this. I have given them 6 months to try to make things right but now I feel like I’ve been scammed. I chose this company because they had great reviews, so here is my honest review of my experience. If you are an attorney that happens to be reading this, please contact me. I am now seeking an attorney for damages and recovering $28,000 Update: Badfellas tried to give check for mini split after several requests for 2 months. Now that I give my honest review, they want to give a check for mini split but not fix the unit or reimburse the loss of $1200 worth of propane they bled out. There are hard freeze warnings and my $28,000 unit does not heat. It is too late. I have filed a formal complaint with ROC and also seeking punitive damages made to the house and price gouging. The house is no different from any other house. They mismatched two systems that can’t communicate with each other and failed to convert natural gas to propane. Tell me about how you installed the pump to the mini split upside down and going to blame it on my house. They never take ownership on their mistakes but that’s ok. I would like to see what the ROC investigation says. Do not let them give you lip service. If they are giving you the run around, file a complaint with the ROC. I saw same complaint on BBB. Don’t let them victimize you like they did me."
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