Pizza Hut 6671 East Baseline Road, Mesa, AZ 85206

"I am not one to complain unless it was really not a good experience. I am in the industry and understand that we all have bad days and like most places, totally understaffed and I 100% get it. But to pay so much, with the inflation affecting everyone, everywhere and this not being the first time having a problem with this specific store, I feel like attention needs to be brought to someone that can hopefully make improvements to avoid future issues for others. With that being said…. I waited 2 hours for my order today. Every time I called, it hung up on me. I finally selected the order option and got through to someone and I was told that they were still working on my order after an hour and a half. 2 hours later, received our food but it was definitely not fresh for taking 2 hours of preparation. It was cold, the pizza was all crust and overall tastes like next day pizza. I have 3 boys that literally sat outside and waited for it to come, only for it to be disappointing when opening the box and realizing, not much pizza to it and that it was old. The only reason I gave 2 stars for the service was because the door dasher that they sent out from their store, was so friendly and sweet. Other than that, not being able to reach anyone at the store until I selected “place new order” was incredibly frustrating to be hung up on otherwise. I am just very turned off by this location and honestly I just want my money back for this order. Hopefully they are able to hire help or offer better training, or whatever it is that is setting this store back so much. I don’t know what more I can say. I don’t think that I will use this location again and I am very sorry."

"I ordered thick crust but I can guarantee you it wasn't. And the girl really didn't seem to give a damn what I thought. And it's a pizza to go place there is no atmosphere."

"This pizza hut has carry out or delivery only. The pan Supreme pizza was so good and it had an adequate amount of topping and was cooked perfectly. Service was speedy and she was efficient at taking our order. Thank you Pizza Hut for a delicious dinner."

"Wow! I haven’t had Pizza Hut in years, decided to give it a try again, & so glad I did! The pizza and bread sticks were made perfectly! I wish I would have taken a picture, looked made for TV! I will definitely order from this location again! ⭐️⭐️⭐️⭐️⭐️"

"About two hours ago we ordered two pizzas, one large meatlovers, and one large cheese lovers. We specially requested marinara on the cheese lovers because it typically comes with a white sauce. Both pizzas get here an there's no sauce on either pizza? I called in to request a fresh delivery that was correct and the (C you N T) of a women on the other line proceeded to tell me she helped make those pizzas and there's no way there isn't sauce. So I proceeded to let her know I'll send some pictures to prove there is no sauce. Regardless she shoves me off and says she's gonna have new ones here in 30 minutes. That was over an hour ago and I don't believe that she even put in the replacement order."