McDonald's 1948 East McKellips Road, Mesa, AZ 85203

"Typical fast food, prices keep increasing, like every place else. Using drive through can be a challenge. Sometimes you can hear clearly, others the person speaks so fast or mumbles so you don't hear them or the speaker has so much static its a poke and hope."

"Went through the drive thru, ordered a number 1 with a coke . I went to the first window and paid, then I was told to go to the 2nd window. I pulled up and was given my drink along with a receipt that they stuck to the paint on my Corvette. Never had a receipt actually stuck to my car with some sort of adhesive. Was then told to go to the third window where I sat for 17 minutes, while 2 employees were running around from car to car trying to figure out what order was who's. It was the most ridiculous thing I have ever seen at a fast food place. When I was given my food finally, it was sloppily put together and was cold. Won't ever go back!!!!!!"

"Has anyone ever gotten two correct orders in a row from this location? It seems like they always forget something or get something wrong. Usually they forget an order of fries or forget to change their soda syrup so it tastes terrible. Or they get my little girl’s burger wrong. One time they forgot to put the burger patty in the burger. It sucks because the location is so close and convenient, I just wish they were at all capable of getting their orders correct on a consistent basis."

"It took a few minutes for someone to come to the counter so that I could order from a person. I've tried the kiosk previously and I don't particularly care for the way their system is set up. Really liked the Big Mac Bundle. It was what I was looking for and then some. Added bonus was it was cheaper than what I was going to order. Interior and exterior was nice and clean, which is important to note. There are many fast food establishments that have let the cleanliness in their in the dining room and parking lot slide, which is probably due to decreased foot traffic from customers and an increase in drive-thru business. Additionally, I did notice that food delivery service was in demand at this location. Food was as expected, it is McDonald's and is typically consistent. The staff member was friendly and made me feel welcome. I highly recommend having a motion detector make a noise in the kitchen, so that employees know that a customer has entered. They don't have a line of sight to see customers when they are quiet."

"The kid behind the counter (something that started with an M maybe?) was insanely upbeat, friendly, patient, and helpful! He took our large order with several special requests, and everything came out perfect. So shoutout to the line staff also! And the kid working the counter was just as friendly with everyone. The restaurant was really modern, clean, and well laid out. I liked that there was a large, short table with stools that all 5 of us had room to sit at. I'd definitely visit this location again if ever in the area. Edit to add: I visited about 3 weeks ago around 2:30ish in the afternoon. It wasn't very busy, and I only had contact with one or two people in the lobby."