Five Guys

"Although the hamburgers are top rate, the inside leaves little to be desired. It was 60 degrees and windy outside and quite chilly , it was literally colder inside. I was shivering and I am usually not one to be cold. We asked the girl at the cash register if there was anyway to turn off the ac and turn on the heat and she just shrugged her shoulders. An older couple who were already bundled up asked as well and they opted to eat in their car because it was so cold. If the staff cannot address the needs of the customers (many others were quite cold too) then the service needs to be addressed."

"Waiting over 30 minutes for food. By the time they called us the food was cold. Cheese wasn't even melted. Friendly cashier but seriously, get a manager to oversee the three stooges working the kitchen!! The worst experience ever!"

"It's as good as any other Five Guys location. It's a pretty new store so they probably had some growing pains at first. Staff was very friendly and we got our food fast. It is $40 for 2 people, so a tad on the expensive side but we knew that going in. Burgers were good and the fries are still the best around. We'll be back for sure."

"Daughter was asked if it was first time there and she said yes. Very polite and helpful. Unfortunately order was COMPLETELY wrong. Asked for burger NO onion and EXTRA mushroom along with 2 plain hotdogs with mustard and relish on side. Daughter was tired and hungry and still had 40 miles to get home. By the time she got food home it was ALL WRONG!!!.. Got NO mushrooms with onions. Those hot dogs!!.. Came with NO BUNS!!! She called to complain and they said there was nothing they can do because of our location. Didn’t offer any refund or credit. NEVER AGAIN!!!.. Especially for that price!!"

"1) Restaurant smells good, food doesn’t taste good. 2)Couldn’t find the corporate number or HR for this one but I WILL make sure it gets there & publicly if it isn’t resolved quickly. There is a manager there whom has been taking tips from Multiple employees. Most of them are young or new. Instead of advising them to tip out at the end of the day. He decided to take the tips for himself so the drawers wouldn’t be over instead of providing to proper staff the following day. This is not only inappropriate but it is ILLEGAL."