Starbucks

"I decided to walk to Starbucks inside the Safeway, about a half mile from my house, instead of driving. It was 6:30 in the morning, and Starbucks was out of everything. I tried to order two different types of coffee. She said they were out, including no whipped cream. How are you out of things at 6:30 in the morning when most people get coffee at this time? unacceptable"

"Starbucks usually offers a comforting environment, but my recent visit to this branch was a far cry from the norm. The atmosphere was not the familiar friendly one I’ve come to expect, but rather quite unwelcoming, which came as a significant disappointment. I hate to single out individuals, but the service provided by the trio of girls working there on that day (7/2/23 9:20am)was particularly egregious. Their demeanor was so unpleasant and unfriendly that it stood out as some of the worst staff behavior I’ve ever encountered at a Starbucks. Their lack of courtesy significantly marred my coffee shop experience. I sincerely hope that this was just an off day and that there will be notable improvements in the service the next time around."

"I came here for the past 3 years and it was great and convenient go grab coffee but then service and the team changed. Some of the laziest workers I have seen. The employees working here have no smiles and they greet you like you are a problem for coming. Not to mention as soon as you order and they are out of stuff, they interrupt you immediately and say "we're out". Makes you not want to come because you are bothering them. They move so slow as well, on purpose. Management should learn a thing or two. And trust me, I've worked as a batista before."

"By far the worst experience I've ever had at a Starbucks in the 20 years I've been going across several states and multiple countries. Destiny wanted nothing to do with customer service today. I've ordered the same drink over a 1000 times. I know the price with tax and how its ordered. Something you learn when you order the same thing constantly for years. She over charged me for my drink and walked away after saying, "that's how we enter it here". This was after I pulled up the app and showed her on the app for a location in the same city how it's entered and the total. Definitely do not recommend till you can get some better trained staff."

"Placed our order for 2 iced caramel cold brews, and 2 breakfast sandwiches. The drive through at 10am only had 2 other cars in front of us. Service was quick and friendly, and our order was perfect as usual. Thanks Starbucks for being consistent."