Starbucks

"This set off staff was rude. I normally can get my order customized with no problem but this past two time the staff seemed annoyed with my order. I showed them the picture from Starbuck’s website and what I got didn’t look quite the same. When I asked the staff they said they don’t normally take order from picture, which is weird."

"Upcharged for no ice. ordered a grande chai latte with pumpkin cold foam and no ice. got charged 8.98 when the drink was supposed to be 7.34. asked the staff and then started being rude about how the suddenly started charging for no ice when my friend got the same drink and got the drink for 7.34."

"Unwelcoming experience overall. Barista seemed annoyed to take my order. Ordered a pumpkin spice latte, and pumpkin spice was sold out. Ordered a different drink, and it was made with different ingredients than ordered."

"This is my favorite Starbucks, super convenient to do homework and get jacked on espresso. All the baristas are super kind and really fast. If you don’t know what to order, ask Jennifer, I think she is the manager and was voted best barista in all of Arizona at the annual statewide barista 1v1 tournament and is super creative with what drinks and flavors she thinks of! My favorite baristas are definitely: Jennifer, Valerie, Inanna, Harshitha, Audrey, Karina!"

"I have to say something about this place after frequently getting coffee from this spot in more than 2 years. 1. The only thing good about this place is the location and I believe this is one of the reasons for the long line. 2. The employees here REALLY need to be well trained. Most are student employees, I think, but you get the payment you work professionally. Not professional work attitudes include work slowly (this is another reason for the long line), not sure about what to do for some orders (not familiar with the ordering system), and mess up with drinks (Agree with the previous comment: drink to make sure that's what you ordered)! I have encountered all these personally, and not for only one time. 3. Not participate any activities that Starbuck offers. No happy hour discount, no redeem stars...question here is, why to be a Starbuck shop anyhow?"