McDonald's 1900 West Warner Road, Chandler, AZ 85224

"This is one of the dirtiest McDonald’s play spaces I’ve ever been inside. It’s a relatively new play place, so I was shocked at its state. It’s incredibly disappointing that they did away with the last play space. We drove out of our way for it. The new play gym is distressingly filthy. We literally went home and washed all our clothes and showered immediately. It is glaringly obvious that they do not clean or care for the play space regularly if at all. I know kids are dirty but that does not excuse the level that this space has reached. Childless adults seem to love sitting at the far end of the play space, employees and management don’t seem to find that concerning. This location is also a dead zone for service, adds to the uneasy feeling. Food was stale and cold. No self serve ketchup, or any other sauces. The bathrooms were normal McDonald’s level clean. Prices continue to rise while value and quality have continued to decline. Thanks McDonald’s!"

"I come here a lot in the morning and I get excellent service. But every time I come here in the evening or afternoon. The service is trash. We will start with the customer service. It is the worst service. They never ask if you would like sauce when you order chicken nuggets. They are not polite and to top it off I always see one of their employees on their phones. The food they gave me was overly salted fries. I could not eat them it was like they accidentally dropped the salt on the fries with the top off and still served the fried. They didn't provide straws. So I had to go in and grab my own straws. But when I went to the front to ask for some sauce. I waited 7-10 mins for someone to help me and provide me sauces for our nuggets. I ended up leaving because not one employee asked if I needed anything or even asked. There was two people at the one cash register and everyone else seemed like they were working the drive through and to go orders. But even then not one person asked if I needed help. Poor poor customer service!!!"

"Rude as all get out! You make me pull forward for a 2 minute wait EVERY time I’m there but you trap me in your drive through for 15 minutes after informing me no ice cream so I get to sit there for 15 minutes because what? You think it’s funny??? Calling corporate right now. Manager on duty is always rude!"

"My fries were old and cold. I respectfully asked for fresh fries and the gentleman behind the counter was very rude. (He was not wearing a name tag) Did not smile, gave me an eye roll and crushed the old bag like he was punching it and threw it away. Very RUDE. The new fries that I got were not even filled to the correct size. I spent $50, I shouldn't have to feel some type of way for wanting my fries hot."

"Absolutely, 100% most disgusting food I've had from McDonald's, anywhere, anytime. We may come here once every 6 months, hoping for change. The food is overpriced and undersized and just plain disgusting. The burgers are old, cold, burnt, and dry. The management could care less, they never have and never will. They may have 30 employees and they still can't make edible food. The wait is horrid for food of this quality."