Raspados Aguas Frescas 4500 North Oracle Road, Tucson, AZ 85705

"Extremely rude! I went in almost 40 minutes after their opening time. Nobody was there, a woman came out from the back and I asked if I could order. She said they were not open so I asked what time they open, she said “when I'm done”."

"Worst service. They charged my card and didn’t want to give me my food. Their faulty system didn’t record my transaction but the money was DEFINITELY pulled from my Apple Pay. When I asked for a refund she said she can’t do one because my transaction didn’t appear yet the money still never appeared back into my Apple Pay. She is making me come back until MONDAY to get my money instead of making me the order I PAID for. I literally begged her to just make me my order so I didn’t have to come back in a few days to get my refund. Make it make sense? Worst customer serve. Worst. Cheapskates."

"I came to eat here with a sister of mine who wanted to treat me to some good food. Boy was I disappointed!! While I was eating the food that my sister purchased for me, I noticed something black in the lettuce that was on top of the rolled taquitos. When I checked It further and moved it aside, I noticed that it was a small fly. I could see it’s wings and little legs. My sister got up and went to report it to the cashier, who also checked it and said that it wasn’t. She wouldn’t reimburse my sister and didn’t want to give us a new food plate. I know I wasn’t seeing things. This place is one of the worst places I’ve ever ate. The rice was over cooked, salsa didn’t even look like salsa it was so watery. The amount of food for the price isn’t with it at all. Their customer service is awful!! And if that happened to me, it could happen to anyone. My advice? Don’t eat there!! I hope they close the restaurant."

"We got a small mango and small strawberry. Loved the flavor, but didn’t appreciate how crunchy the ice was."

"My customer experience here was not bad. As far as employee to customer interaction goes. I was greeted warmly and with a smile. Told where the food would come out at as well as my number. The food and the drink came out fast and I ordered them separately. It was the cost V.S. portion that bothered me. My entire order could fit inside of a ramen noodles cup of soup and it cost me 26+ dollars for a steak ranchero plate, sprite and a Raspado. This place is great for drinks and dessert. Do not feed your family here though if you're trying to budget. I walked away from here still hungry. I've had better tasting meals out of the frozen section of grocery stores so the cost v.s. portion is very poor here but on a positive note. The Raspado's them selves are very tasty."