Elegance Creations Quinceñera Boutique and tuxedo rental 5101 South 12th Avenue, Tucson, AZ 85706

"WORST EXPERIENCE EVER!! We went there to get my sisters quince dress when we first approached her she was very sweet and convinced us on the price and everything, come to find out she’s such a scammer!! My mom would struggle so much to have contact with her we would have to be driving to the store just so she can talk to us even then she would never give us a direct answer or show us any progress that she was doing. We had to get the cops involved and they finally gave her a date that she had to give us all of the stuff. We struggled so much so please don’t go with this women she will make your quince so stressful!"

"Worst place ever. My sisters quince is in March and Roxanna the owner stated she’d have the dress ready in Jan. 15th is it now Feb. and the dress is not ready. She has canceled on us more then 10 times to pick up a sample of the dress color and the dress itself. We are about a month out and haven’t been able to get pictures done due to her lack of communication. She makes up excuses stating she has personal reasons on why the dress is not ready. PLEASE DO NOT BUY A DRESS HERE. Unless you want to wait last minute."

"I have had 3 friends come to her, she’s screwed all of them over. Please do your research and read reviews. She doesn’t come through on time. She makes a big hassle to even get what you ordered. She always pushes back the ready date and doesn’t take responsibility. It’s never right what you ordered. She lets her personal life affect her business, always making up excuses. It’s the same story every single time. All 3 of these different customers have had identical issues with her. She still owes refunds to 2 out of the 3 friends. She offers all these extras to get your business and does not deliver. Please read reviews and you can see a pattern. They all say “rude” and “not on time”.. planning a quince is stressful enough.. don’t give Elegance Creation your business."

"Roxanna designed my daughter’s quinceañera dresses and they were amazing. Very good prices on her packages, and very friendly."

"The owner Roxana was very irresponsable and rude. The dress was not made correctly and when we asked she kept making excuses. She lied to us. She keep telling us she had all the items for the Quinsenera and when the time came for us to pick them up she did not have them. Her communication is horrible she kept ignoring us. At the end she did not delivered, yet the dress was made without the additions promised. Will Not Recommend. I don’t have the option to replied to her response so I will do it here. The Jackie is my partner and she was courteous yet not happy and I wrote this review as we were both together when all of this took place. This person is extremely unprofessional as you can see on both reviews do not trust this person. I HOPE SHE LEARNS FROM HER CUSTOMERS EXPERIENCES AND IMPROVE HER SERVICE AND NOT JUST MAKE EXCUSES."