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Spencer Auto Repair
26096 North Contractors Road, Florence, Arizona, United States
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About the Spencer Auto Repair
Located on North Contractors Road in Florence, Arizona, Spencer Auto Repair is your go-to destination for all your automotive needs. Our team of ASE and Factory Certified Technicians are dedicated to providing top-quality repairs and maintenance for all vehicle types. As a family-owned business, we take pride in offering honest and affordable services with the convenience of same-day appointments and online scheduling. Serving the East Valley community, we are committed to excellence and ensuring your vehicle receives the highest quality care it deserves. With a 3 year, 36,000-mile nationwide repair warranty and 100 days interest-free repair financing available, Spencer Auto Repair is the trusted choice for all your automotive needs. Book your appointment today and experience the Spencer Auto Repair difference.
Photos of Spencer Auto Repair
26096 N Contractors Rd Yard B, Florence, AZ 85132, United States
Opening hours of Spencer Auto Repair
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Spencer Auto Repair
"We've been taking all our vehicles here for years never had a problem always Top Notch service always what they quoted us or under and they always get it done on time"
"I had to return here multiple times because they could not fix my issue. I took a Snap loan because I could not afford the upfront cost. After yet another visit, they conveniently discover something else I need which was about another $700 which I could not afford upfront. However, because I already signed a Snap loan for the previous service, this new one could not be added- that's just their policy. So now I'm stuck with bi-weekly Snap payments for an issue that didn't even get fixed on multiple visits. Whole thing could have been avoided if they had just properly diagnosed my vehicle and ran a proper test drive the FIRST time. I will never be coming here again. Thanks. *Edit as of 3/21/24* I called again last Friday to ask for further assistance just as the owner commented. The lady on the phone suggested their other financing program (however, this one requires a good credit score and I didn't qualify). She said she would look for other options to help me out and then call me back. I got a text from them later that same day telling me that they were still looking. It's Thursday now, almost a week later, and I've still not heard from them. Look, if you can't or don't want to help me, you can just say that, but I don't appreciate having my time wasted. I don't appreciate having to bother my coworkers to take time out of their busy schedules to keep giving me rides to and from you guys every week. It's clear you value adhering to strict policy than doing right by your customers. You've lost my trust. Do better."
"I’ve always been taken care of when I bring my car to Spencer’s. And that’s the most important thing to me. I trust they will take care of all my issues and they let me know when others can wait a bit. I appreciate that on a tight budget. Getting photos of the issues was great."
"Ever since this location changed staff or ownership it has gone downhill. Made an appointment for an oil change on my service truck. When I arrived all staff was outside on a smoke break (which I understand everyone deserves a break), dropped off the truck and was told they would get right on it as I requested, since no truck means I am unable to work. Went back the location almost 2 hours later, and much to my surprise the truck hadn’t moved and all the staff was outside on a smoke break AGAIN. So I took my vehicle and left. This place is very close to my house so I thought I’d give them a second chance a couple months later. Disappointed again! Called to schedule an oil change appointment, told them I had a 2022 F-450 Dully, I wanted to ensure they had the equipment and it would fit in their service bays…I was assured it would be no problem. Got a call the truck was done, went into the office and was told the vehicle weighed too much to go on their racks (which is incorrect). The tech proceeded to give me attitude since he was inconvenienced by his lack of knowledge. There are plenty of other places to give your business, with friendlier and more knowledgeable staff."
"I had a wonderful experience at Spencer Auto Repair. I had a warning light come on a few months ago, and the mechanic I used before, took care of it, but he moved away. The light came on again recently, so I asked friends and neighbors who they went to. They all referred me to Spencer Auto Repair and they were right. I was afraid to drive it, in case it was something dangerous, so I drove there first thing in the morning (they are located about 15 minutes away) and explained everything, and they got me in the next morning to check it out. They diagnosed the problem and ordered the part and repaired it 3 days later. They are very nice, and explained everything to me, and they were very fair priced. I highly recommend them."
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