Firestone Complete Auto Care
930 East Baseline Road, Tempe, Arizona, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 930 East Baseline Road in Tempe, Arizona. With a reputation for quality service and expertise, our team of skilled technicians is dedicated to keeping your vehicle running smoothly. From routine maintenance to major repairs, we offer a wide range of services to meet all of your automotive needs. Visit us today and experience the Firestone difference for yourself.
Photos of Firestone Complete Auto Care
930 E Baseline Rd, Tempe, AZ 85283, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"I'm in CA and my son attends college at ASU and needed tires that day. Shawn who I spoke to kept me well informed through the entire process , truly made me feel my son was taken care of and my wallet was not be taken advantage of. He called me when something unexpected came up and truly went out of his way to help me and get my son back into a safe car. Thank you Shawn. Your 10 stars and more."
"Zero stars if I could and trust me, this negative review is very well deserved. I called asking how long it would take to put a battery on my work van and they said less than an hour, So I took it there. Four hours later when I asked if my van was ready, they said that they took it upon theirselves to call the fleet company and authorized new tires and an oil change. I explained that I had customer appointments and that they should’ve called me and checked first, but they continued with the services they wanted to do and made me wait more. To top it off the person that was replacing the tires overheard my conversation with the person getting me the keys and paperwork and started screaming at me that the tires were needed. I don’t argue that I might needed tires, my whole point was the lack of communication with me, the one that decided to take the vehicle there for a battery only. I would’ve scheduled to come back the very next day and gotten the tires and oil change. And screaming at me for complaining about their lack of communication just seals the deal of me not coming back ever and leaving this negative review. I really hope a lot if customers read this and don’t use them at all. And not experience what I experienced. Zero starts if I could. Too rude and, zero communication and possibly a scam. Stay away from this service provider.."
"Last 2 services resulted in wait times in excess of 3 1/2 hours each. Once for a simple oil change and the other for a front brake rotor and pad replacement. Both times the vehicle was put up on a lift and then left with no work being done on it for hours. I made appointments in advance for both services. Very frustrating and disappointing to see your vehicle being ignored for literally hours on end with no explanation as to why. I cannot recommend them."
"I would love to give them 5 stars for my oil changes at this location for but they messed my car up after performing a “brake inspection” It looked like they had students working on my car honestly..I feel so robbed of 150 for a damn brake fluid job to having to fix my master cylinder. I took my car into a VERY reliable mechanic and was told more than just a brake fluid change was done things were definitely not done properly AT ALL! ITS SAD REALLY. It was awful that day. Over priced and constant upsales to make the company money!!!! Last time ill go there."
"Super accomodating even though they are very busy. I was able to drop off my car last minute, and get it looked at and fixed in a day. It wasn't a quick repair as they had to complete a diagnostic to find the actual problem, and then replace the starter in my Honda. They still were able to squeeze me in and get my beloved Honda fixed in a matter of hours. This is the reason why I continue to return to this exact location because I can trust them to honestly fix my car. They take care of it like it was their own car."
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