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IHOP
20429 North John Wayne Parkway, Maricopa, Arizona, United States
![IHOP IHOP](https://guideinua.b-cdn.net/images/logo_new/803/33568409/logo.webp)
About the IHOP
IHOP, located at 20429 North John Wayne Parkway in Maricopa, Arizona, is your go-to breakfast restaurant in the area. Whether you're craving fluffy pancakes, savory omelettes, or gluten-friendly options, IHOP has something for everyone. Stop by for lunch or dinner and enjoy a variety of entrees, burgers, and sandwiches. Don't forget to try their new menu items and take advantage of limited-time offers. If you're on-the-go, IHOP also offers takeout and delivery options. Additionally, IHOP provides catering services for events of all kinds. Located near Casa Grande, Copper Sky Skate Plaza, and other Maricopa destinations, IHOP is the perfect spot to fuel up and enjoy delicious food with friends and family.
Photos of IHOP
20429 N John Wayne Pkwy, Maricopa, AZ 85138, United States
Reviews of IHOP
"It is with great disappointment that I leave a review like this. Myself, my husband and our child went to IHOP located at 2390 Roll Dr, San Diego, CA 92154 on a Sunday, at approximately 7:10 am and we were there until about 8:15am. We were on our way back home to Arizona from our weekend in San Diego. We ordered and when our food arrived I started eating my food, which was 2 strips of bacon, eggs and crispy potatoes and while eating the potatoes I noticed that there were reddish blonde straight strands of hair on my potatoes and hanging off the right side of my plate, as if someone deliberately put them on my plate. When our waitress Yesenia came back to our table I informed her of this and she apologized and advised me that they will remake my food and discount my food for the inconvenience. My husband nd child were completely done eating when my food arrived and after I was done eating, I told Yesenia we were ready to pay for our meal, and she told me that her manager said they remade my food, so they aren't going to honor a discount after all. I asked if they could honor it because I was told that they would due to the inconvenience it caused and was told NO. We were the only African Americans in the entire restaurant, so this seemed very much like racial Discrimination and this matter needs to still be resolved. The manager never came out to apologize about the hair being in my food, or the fact that I had to eat alone since my family were finished with their meal. Several staff stared at us all the while we were there, like we were at fault. Yesenia came back to the table and said her manager told her to tell me that there are no female cooks cooking the food and everyone wears hair nets. We saw several ladies going in and out of the kitchen with no hair nets on, so this sounds like he was trying to do damage control, without acknowledgement and he should have been accommodating to us as we were unsatisfied customers. It doesn't matter what he said because their was hair in my food and it had to come from someone handling my plate before it came to me. I filled out a customer contact form stating I will like for someone to contact me to discuss this matter immediately please and I received no response. I sent an email and said If I don't get a response this time, I will have to take this to social media, news media, write a review or something because this has been a great inconvenience and disappointing situation with many attempts for them to resolve and they have constantly ignored us and it has been well over a year now. It is 2024 and we are still being mistreated because we are African Americans. I am quite sure you honor discounts for incidents caused by your staff, otherwise the waitress would not have offered a discount soon as she was told and saw the hair on my plate. How can several strands of reddish blonde hair be on my plate and my hair is black and Grey. This is an outrage and should not have ever happened and I feel very disregarded, especially since I first completed a customer contact form on the website, sent two emails, with one being sent to the corporate CEO and now I am writing a review. What a sad and hurtful experience. I hope someone reaches out to me soon, otherwise, my next step is the news media. Absolutely ridiculous!"
"Wow!!! Where do I begin? Was visiting Maricopa Arizona on business, decided to do breakfast. I ordered turkey bacon, 2 blueberry pancakes, scrambled eggs, and large OJ. ALL THE FOOD WAS COLD? The bacon was fried hard and had the texture and crunch as potato chips, and the pancakes were rubbery. Spoke my server(Jennifer) , who apologized and offered nothing else! After which she seemed unconcerned and gave me my bill for $24??? She also stated that she used to be a manager after I informed her that I’m currently a GM for Lettuce entertain you restaurants!/Enterprises! Hey IHop, who trained Jennifer? And what is the health codes on temperatures on foods , holding times?"
"We were sitting for about 20min before they came and asked for our drinks. The food took forever as well. We even saw one table walk out because they didn't get their food. After getting our food, we asked the waitress for silverware. She stopped by two more times asking how the food is. Both of those times, we had to ask again and again for the silverware. My chicken was burnt. My friend asked for no cheese on her salad but still got cheese. My wife asked for no pickles on her sandwich but still got that. Above all that, we could see most of the tables around us were just as annoyed with the service. One good thing, the fries were pretty good. But that was the only positive part of this experience"
"I am not a big IHOP fan due to previous experiences, but today I received the most amazing service ever. I was seated immediately. I want to highlight what made my experience grand. I had a server by the name of, Aaron. This guy was running the whole dinning area, and I was amazed. He kept a smile the entire time, and I personally felt overwhelmed for him. He made everything look easy and maintained professionalism. He appears to have very good emotional regulation and didn't appear to stress easily. There were about 6 tables full and people kept coming and Aaron kept smiling and welcoming people in. This young man deserve all of the accolades coming his way! Great job."
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