Burger King,

14719 Cactus Road, Surprise, AZ 85379

"My chicken sandwich patty is cut in half and missing half! Like what were they thinking? Did they not want to make a fresh patty and used one from a wrap?? Who does this? WHY did I pay full price when I got HALF. I went out of my way to go to this burger King out of loving this location but this is super annoying. Thanks BK."

"We hadn't been to a Burger King in many years and decided to give it a try again. The Whopper is okay a little dry but that's partly my fault since I don't get it with ketchup. The fries were really salty. In the store needed a deep clean, there was a grease spot in front of the register that was very slick, we notified the cashier. 15 minutes later another customer mentioned it as well."

"BODILY DISCHARGE ON BAG! I visited on 12/27/23 later in the day to get food for my wife and I. Firstly, manager Alexa handle our food and bag (The manager whose neck was covered in hickies). When handed the bag, I felt something slimy. Upon further investigation, there was a glob of clear, bubbly, sticky liquid on the bag resembling some sort of bodily discharge. I immediately brought my order back into the restaurant for a refund. The employees tried to suggest it was mayonnaise until I showed them it was clearly not that. Manager Alexa had to be called out of the bathroom for her password for the refund (A food safety violation to have the headset on in the bathroom by the way). Alexa proceeded to dismiss my claim and said it was glue, eventually giving me a refund. She then took the bag over the counter into the kitchen (Another food safety violation, possibly affecting other customers orders). I have worked many years in the food service and hospitality industry, from in restaurants to corporate offices, and I have never seen a manager lack as much customer service and integrity as Alexis did. This is a clear failure of upper management to allow this behavior of their managers. It is a sickening thought to wonder what Alexa may have been touching to get a clear, sticky liquid on our bag. This will be the last time I will be eating at Burger King, and I will be encouraging my friends and family to do the same given this experience."

"I stopped by Burger King to grab a bite to eat and went into the restroom to wash up before ordering some food. I am glad that I did not order food because the restroom was dirty and discussed urine on the urinal and floors the sink is filthy. I will never come here again."

"The service here is so slow it’s actually always slow and we go here all the time. I don’t mind waiting 15+ minutes in the drive thru line but knowing that fries take under 5 minutes and the nuggets take under 6 minutes is annoying how they can never get anything out on time. Sometimes we sit at the drive thru window waiting about 10 minutes before someone hands us a drink then we wait longer for the food. We spend about 30 minutes waiting we turn off the car everytime in the line. The food is 80% cold most of the time it comes out to us. The employees all stand around with one cook in the kitchen that seems to be the only one working hard. Just wanted to post a picture of the nuggets so anyone feeding their kids make sure to check that their not raw. When the nuggets look like this they are raw on the inside you will get sick from this. They really need to teach their staff about food safety."