Chipotle Mexican Grill

"The food is great and made quickly. The only complaint or suggestion rather would be to correct their demeanor. No one ever says "Hello" when a customer walks in nor are they smiling. They all look so angry/ frustrated. Other than that, Great food."

"If I could give this place A zero I would. They did nothing right at all. I walk in at 9:35 pm to order my food have to wait 10 minutes because they are cleaning and was told 5 times in that time frame they would be right with me. Fast forward 15 minutes later I order and get my food in a to go bag and I sit down and I start eating my food. Number one the food was cold and inedible (I didn't finish my food) number 2 the manager on duty states to me that the lobby is closed and that I would have to leave. They were in a hurry to go home so she thought to tell me AT THE LAST MINUTE THEY WRRE CLOSED. What a croc! I will be calling the General Manager and their corporate about this issue. 4 months ago I was in my vehicle after eating at THIS SAME EXACT CHIPOTLE. One of their crew members came up to me after me being in my car on my phone on an important phone call telling me to leave and it was private property. What gives Chipotle the right to be a cop or to hartass me while I am on public property. What gives them the motivation to assume what I am doing in my car......that is MY PROPERTY. I had a third incident with This Chipoltle where I ordered my food and it tasted like SOAP....EVERYTHING about it tasted like soap. When I approached management t and the employees IWAS IGNORED!!!!!!!!!!! THERE IS NO E CUSE FOR THIS AND I WILL BE WRITING A MAJOR LETTER TO THEIR CORPORATE AFTER I SPEAK TO THEOR GENERAL MANAGER. Because of this I will never step foot in any Chipoltle again. Thanks Broadway and Craycroft for ruining my experience and my spending with Chipotle. People like you that work there are an anacronym for very poor representation of THE CHIPOTLE brand. CONGRATS ON DESTROYING THAT IMAGE......I HOPE IT WORKS OUT WELL FOR YOU GUYS."

"i ate from here last night. The food was so good but the next day i paid for it. Cramps filled my stomach and delicate feeling of diarrhea filled my abdomen i couldnt control it. running to the bathroom i let out the juiciest fart followed by a flow of watery poop it kept going every 15 minutes. I have to go to work now and ive pooped myself twice today. Thanks chipotle!"

"The manager there (Guillermo) was able to expedite a catering order for me that I had ordered at 4pm for noon the next day. Chipotle has a policy of minimum 24 hrs for catering. I was in a bind for work and he went above and beyond to have that catering order ready for me at the time I requested. He truly cares for his customers and believes in doing what is right. Promote him please. He is the golden standard of customer service."