Pizza Hut Express

"The breadsticks have been horrible lately. They don’t seem to be baked well."

"Google says you open at 8am. I went out of the way to get a pizza and you're not open at 9am. Thanks!"

"Wife ordered pizza from their website app about 4:50pm. The app asked her to call into the store because something went wrong. She looked up her bank account and found Our account had been debited the full amount. She called the store and she was told that they could see the transaction but they needed the order again. Wife verbally placed the order with Chad. Chad was pleasant and we believed we would see a pizza 30-45 minutes later. Our patience and hunger got the better of us 1hr 45 min into our wait. We were literally sitting at the dinner table waiting for the doorbell to ring. Wife called them up to ask for pizza, she was told "we think it's on its way".. This answer got to me and I called back and asked for MOD. She came on and was very apologetic, that was great and all. She said Chad accidentally tagged our pizza as pickup not delivery. She said she would return our payment in full and send us the order at no charge. I asked my wife and we both thought it was acceptable. We were told the pizza would be delivered in 45 min and the new pizza was already being made. at 8:30pm I called back and asked the MOD how she would feel or has she ever been waiting for food over 3 hours? Again she apologized but then started giving excuses why they failed us. I told her I wasn't in the pizza business, she was so those excuses mean nothing to me. They broke their promise to me twice is all I know. the pizza arrived at 8:37 while I was on the phone with her but you guessed it..... It was cold. All staff was friendly and apologized to us but cold food almost 3 and 1/2 hours later has me upset with them."

"I did not got there, nor have I ever! I think Google maps has some major confusion goin on. I wasn't even close to there today, let alone bein there! As a while tho, I don't think Pizza hut is real pizza anyway, right from the start of their previously frozen crust. Enjoy for y'all that do like it tho."