Chickenuevo

"Food was average. Nothing special. The service could have been better. The workers barely spoke English. The only time I got a thankyou or anything extra than the bare minimum was after I tipped. Will not be returning which is a shame because the food is healthier than most fast food"

"We like Chicken Nuevo, food is always good. Even my picky toddler likes their chicken and rice. Their family meals are always a good option for dinner. My only complaint would be sometimes the wait is long in drive through, although I can appreciate that my food will be fresh so sometimes the wait is worth it"

"Why change your taco salad? You have a poster that shows expectation/reality of the old salad but your prices have gotten higher, your new packing is cheap and leaking and now the salad is smaller! What am I paying for? I will just save my money, stay home and make my own now. Thanks."

"Hello, my Family were first time customers on Thursday night Feb 8- at 2570 Valencia At 7:30 pm order #12630. This was one of the worst experiences I’ve ever had in my 44 years of life; and here is why… as soon as we entered the establishment, someone was taking all of the salsas away and setting them on the counter to be put away (yes, closing is 8pm). Some of the salads were almost gone and were not fresh since they were out all day. The people behind us in line were turned away because there was no more chicken. We must have gotten the very last of it , telling me it wasn’t fresh. Not the best first impression. The chicken was warm, but not for long, cold by the time I finished a leg (thigh next). Macaroni salad was very bland. Refried beans were just ok. Good flour tortillas though. We felt rushed through our meal the moment we walked in the door. We were told/rushed  at 7:55 that they were closing at 8 and we had 10 mins. The door had already been locked before 8pm, we saw someone lock it and had to have it unlocked for us at 7:58 when we tried to open the door to leave. We left our tray of uneaten sub par food on the table and the girl said we “needed to….land I stopped her and said “no we do not , you rushed is out of here so we are leaving” She told me I did not need to be rude… but told her what is RUDE is… being rushed through a meal we PAID for and it wasn’t even 8pm and are being told we have 10 mins to finish. I’ve worked in the restaurant industry and rushing someone through a meal is a big no no, And you don’t turn customers away 20 minutes before closing. Can you imagine how many customers they turn away and how much money is lost ??? I will never come back and will tell everyone I know about this terrible dining experience. If your employees only concern is clocking out at 8pm then change your policy to “to go orders only after 7:30 pm.” The girl picked our tray up , DIRTY TRAY, wiped it down with a dry paper towel and set it on the clean tray pile as I watched her when I got in my car to leave. That’s a health hazard and is one more thing to add to this disgusting experience. Never again. These employees need proper training on customer service AND cleanliness. Terrible."

"The food deals are pretty great! The food wasn't half bad. Was quite a bit for the price i was satisfied. They had a deal on thursday for buy a drink and a burrito get a burrito free an there pretty good size. My friends said their taco meat was tough. Well anyways i enjoyed it try for your self :) also have a beautiful day"