Big O Tires,

1975 West Happy Valley Road, Phoenix, AZ 85085

"I had a coupon for an oil change back in December of 2023. Logan was the one who helped me out with that. Everyone here has been so nice and helpful to me. Now come 2024 and I managed to get 3 screws in my tire. I called and spoke with Michael, Robb, and Logan again. All 3 of them gave me so much information and have helped me tremendously! I will be coming back to this location for all my tire needs from now on! Thank you all so much for helping me out!"

"I love Big O Tires! They always do such a wonderful job and take such good care of my car! I never go anywhere else for oil changes or anything. I will always come here! Great customer service as well!"

"First off……. Great bunch of guys to deal with and always take care of any of my vehicle needs quickly and at a fair price. My family has been using them for almost 10 years and wouldn’t trust anyone else to work on our 5 vehicles both new and 10-20 years old, especially dealerships. They always shoot straight with me when recommending what should or shouldn’t be fixed and it has been money well spent throughout the years…….. this type of service you just can’t attach a value too !"

"The last place to touch the lugs was here. Thank God I noticed before I got on the freeway again because the wheel hanging on by a thread. Several of the studs were broken. Several others were stripped. Most of the lug nuts were gone. The wheel is totally destroyed because the holes are now bored out and needs to be replaced. I immediately checked the lugs on the other side and they are also looser than they should be. I called and told the manager about it. He claims since it was 3 months ago there's nothing he would do. If the lug nuts were torqued to the proper specification they would not have loosened. Not after 3 months, not after 3 years. Very scary situation, I can only imagine what would have happened if both of my wheels came off one side of my dually while towing my 40-ft loaded flatbed. I realize people make mistakes but this is a serious issue and the manager did not even acknowledge it."