Panda Express

"Customer service was not great, food had been sitting there for awhile and the cleanliness was horrible."

"I ordered the big plate with 3 items. The food is ok, but the protein is little lacking. The service is excellent, both from the person who took order and the manager. Will definitely come back."

"Be careful when you order online. The fact that they knot up the bag doesn't mean they made sure the order is correct or complete for that matter, & they won't reimburse you electronically like the payment that was made, you have to go all the way back to the store while your already cold food, because your trying to take of the matter, gets ice cold. As seen in the picture, the plate is obviously missing an entree."

"I've never had an order go so bad. By myself at the counter, ordering for my wife and I. Ordered a 3 plate and 2 plate. They completely forgot one of my three entrees. The Chow Mein was like 50% cabbage, they gave a few shrimp because the bottom had been filled with fried rice run over. My tiny box of teriyaki Chicken wasn't even full. My wife' s two Chicken orders had 5 pieces of chicken between the two entrees and the rest celery and vegetables. The only saving grace was the Cheese Rangoons which were decent. Note the clean bottom on the third slot the 7 shrimp and the not full tiny container of chicken."

"I am a local business owner here in Tucson in the Restaurant Delivery Service Industry. I visited Panda Express this evening through the drive thru, $24.00 for two meals. I got home and was blown away with first, my order being wrong. My Girl friends order Beef and Broccoli and they served her orange chicken. My beef and broccoli was discolored and mushy, my rice was under cooked and my Chicken was slimy. I called the restaurant about the order being wrong and they told me to go in a get a new beef and broccoli. I told the manager Viviana I live far from the their location and she kept asking me to come in tonight, they close at 10pm its 9:25pm,I told her I would go in another time. I started eating my food and noticed a disgusting taste and slimy chicken. I am a Kidney Transplant Patient so I have to have fresh food or I could get very sick (so much for that) I called Viviana again and asked her what I do to get a refund she told me to take the food back, really!!! didn't we just go over this before? I live to far. She said that's all I can do and they close in 25mins. Poor Management, Poor Customer Service, this place has gone down hill recently. I have contacted Corp. and ask for a call back for the franchise owner."