Sonic Drive-In 3255 West Orange Grove Road, Tucson, AZ 85741

"I can't even rate this location as u have no zeros. This location sucks. I stopped there for chili dog onion rings and a drink. The chili was cold, onion rings were just a big mess all fried together, drink was flat. I asked for ketchup never got it."

"I RARELY ever rate a business, unless they do an exceptional job and I feel others should know how great they were. This is not one of those reviews. Well, I go to Sonic on Thornydale enough that the employees started to know my order. I unfortunately decided that because of the errands I was doing in the area of the Sonic on: 3255 W Orange Grove Rd, Tucson, AZ 85741 I would put in a mobile order with them. While the employee did not look professional whatsoever in appearance, you're not supposed to judge a book by it's cover. While drinking my overly sweetened Slushy (that the Thornydale location knew me by) I noticed my lap started to get wet and I just thought it was just some condensation, but then it was soaking wet very quickly. I thought the cup must've broke, but I couldn't find the break in it at all. BUT I found a "Thank You SONIC" sticker on the bottom of my cup that I've never seen before during my many other combo purchases at the Thornydale location. Apparently, during the creation process of my Route 44 overly sweetened slushy the employee broke the Styrofoam cup and then placed the "Thank You SONIC" sticker over the break, instead of, I don't know, pouring the slushy into a new cup! Thank you for poorly dressed and groomed employee for soaking my pants, hands, car seat, and proving my monster car coasters actually can absorb a lot of liquid! The employee also messed up my burger and I definitely shouldn't have paid extra for additional toppings that never made it onto it. The tater tots were the same as other locations. This was my one and only purchase at this location and I will NEVER go back to this location EVER AGAIN. Thank you for ruining the one thing I was looking forward to after a 13hr horrible night shift."

"My family and I have been going to Sonic for years. I was there today and was attempting to place my order for my family and I. I was being rushed the entire time by the rudest person I’ve ever encountered in customer service field. After every item I added to my order she rudely asked “is that all?!” Never in all the years I’ve been going to Sonic have I decided to spend my money elsewhere and drive away. Looking at previous reviews this seems to be an ongoing problem, perhaps even with the same employee and it doesn’t seem like these concerns are being taken into consideration. Sonic, do better. Find an employee that will properly represent your company."

"Not exactly your best service experience; I rolled up and asked for a reccomendation to have the gentleman either not hear me well or simply never been asked the question before. Ordered three items off the menu and waited for what I can only assume was some sort of error while I waited in the car for 5+ minutes. Food was very average with the Chicken Popper sandwich slightly above"

"Just wondering what happened to the rest of my fries. This was suppose to be a large (but of course my picture wont save after i upload) if i pay for a large dont give me a large container with a small portion. Also they taste old, like a few hours. Pretty much every time i order from this location something is wrong. Is it really that hard to drop fresh fries?!"