Brakes Plus

"When you go into the Brakes Plus on Watson Road in Buckeye, you are family! I have been going to this location for years. Several employees have learned my name and greet me as soon as I walk in. The employees are friendly and go out of their way to explain what is going on with your vehicle and the options you have. They are honest and never pushy. They will tell you what they would do if it was their vehicle. On a recent trip I saw one of the store leaders named Derek dealing with a very rude customer. The customer had come in with a huge list of items they wanted inspected on their vehicle, to get it ready for the summer. One item on the list had been overlooked, and the customer was livid. Derek was empathetic, listened, apologized, and tried anything he could to make it right. The customer just wanted to complain and be angry. With 15 minutes until the store closed on a Friday, Derek offered to perform the inspection that would have completed the laundry list. Derek provided amazing customer service despite the abuse and negativity of the jerk face customer in front of him."

"Brakes Plus exceeded my expectations! Jared, Jorge, and the entire crew provided exceptional service during my oil change. They were professional, efficient, and went above and beyond to ensure everything was in top condition. I highly recommend Brakes Plus for all your automotive needs!"

"Thanks to Jorge and the crew over at Brakes Plus of Buckeye, Arizona!! They have been super helpful and their customer service is top notch! Jorge is super friendly and was great about communicating about wait times and expectations for my vehicle’s service. Highly recommend these guys! Thank you so much!"

"I'm Rose and my experience at Brake Plus was awesome! They took real good care of me not only did they do the oil for me. They worked a deal so that I wouldn't have to worry about the brakes that were needed desperately. Thank you Brandon and Geore and the crew behind the scenes for treating me like Royal queen. I appreciate you all so very much. God bless. Remember, you can count on them for great service. I guarantee you won't regret it."

"My brother-in-law's car kept dying on him mid-drive and we needed it to be fixed ASAP! We had the technicians here perform diagnosis tests and turns out, his car needed the crankshaft position sensor replaced. There were other "recommended" services that they listed out, but at no point we felt pressured to purchase them since none of them were a dire need for the car at this time. After calling a few different places to get multiple quotes for the job and taking the overall customer service we had experienced so far into consideration (other places just didn't give off a very service/centric vibe like these guys), we decided to get the job done here. Ask for Jon Norman. He's honest, fair, professional, and he will take a great care of you! I highly recommend this Brakes Plus location in Buckeye."