El Cisne Restaurant 4717 East Sunrise Drive, Tucson, AZ 85718

"We stumbled on this place years ago and had a lovely meal there. We don’t live in Tucson, and when we’re in town we stay 15 miles from this restaurant, but for my birthday this year we decided to make the trek back to recreate that special night years ago. So we drove out there today and walked in, excited to see the place is even bigger than it used to be. But we stood at the host stand for 5 minutes before anyone acknowledged us. We were sat and brought chips and salsa immediately…and then we waited. One of the servers looked at us several times. No smile, no acknowledgement. We were thirsty. More minutes went by, we decided what to order, but no one came to take our order or offer water. The server gesticulated in our direction while talking to the hostess. After 10 minutes or so, we got up to leave. I thought someone might see us and call out, “so sorry, we’re slammed tonight, but we’re coming to help you!” But no one seemed to notice. Not a great birthday dinner, obviously. We headed back to Tucson proper and had a delicious and cheaper meal elsewhere."

"I went there and sat at their very nice bar. I had birria enchiladas with refried beans and it was delicious. Get the red sauce, it is the best. Chloe the bartender was amazing! she was knowledgeable, professional, and very kind to my family and I. We will definitely go back there and more often after the experience we had tonight!"

"This place is on the fancier side of Mexican restaurant. So if you're looking for something a little more upscale, this is it. I enjoy Mexican food on the South side from taquerias and food trucks. If you're looking for that kind of thing, this isn't it. But the food was pretty good still, just a little higher in prices. Update: I tried to go back today at 11:05 a.m. (They open at 11) but the door was locked. The lady looked at me and just turned away without giving me any signal or explanation as to why they weren't opened after their posted opening time. I left, not a great experience."

"Tacos are really good. Super hot (temperature), crunchy and flavorful. The salsa wasn't the best I've ever had but it was good. I'm pretty sure the tortilla chips are made in house which is really neat. I came in at around 5pm, was seated immediately, and my food came out like scary quick. I had the birria tacos. I will definitely come back and try other delicious items."