Jim Click Ford Parts
6244 East 22nd Street, Tucson, Arizona, United States
About the Jim Click Ford Parts
Jim Click Ford Parts is a reputable car dealer, car repair, and store located at 6244 East 22nd Street in Tucson, Arizona. As an authorized Ford dealership, they offer a wide selection of genuine Ford parts and accessories for all models. Their experienced technicians are skilled in providing top-notch car repair services to keep your vehicle running smoothly. With a commitment to customer satisfaction and quality service, Jim Click Ford Parts is a trusted destination for all your automotive needs.
Photos of Jim Click Ford Parts
6244 E 22nd St, Tucson, AZ 85711, United States
Opening hours of Jim Click Ford Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 17:00
Sunday:
Day off
Reviews of Jim Click Ford Parts
"For a while, when I tried to make an appt, it took about 2 months to get in there. This time, it only took a few days. My service rep was awesome. She let me know what I needed and how much it would cost. There were no surprises when I picked up my car."
"Definitely the best place to buy and service your car. They are very busy because of this. However, they are very good at their job and very courteous. Sebastian has been my service manager and is a great team member. They keep records of everything, so when it's time to trade, they know what they have."
"A great part of the experience was working with Chris Schrell in the service department. She was courteous, explained everything in detail, and friendly. One thing to note, is that I told her of a couple of things to look out for when servicing the vehicle. While most places i've been to brush it off, she asked me to show her in detail what I meant. On the service invoice, I saw that she transcribed the info to the service team. The repair was quick, and I have no complaints of the service done to my vehicle. Only have 2 complaints: 1). I was scheduled for an 8:30 am drop off on Monday, and after not hearing anything for hours, called and was told they won't be able to diagnose it until tomorrow morning. If you can't get the car in to be looked at on the day you schedule it to be dropped of, then what's the point? That inconveniences the customer, being away from their vehicle longer then required. 2). It seems to be a recurring problem, according to the google reviews, that no one at this dealership listens to or replies to voicemails. I left a couple messages and never got calls back, only when I got connected with someone did my questions get answered. That's frustrating from a customer perspective. Overall, this is a good place to get warranty work done. If it was other maintenance, i'd probably go somewhere else."
"The first place to actually get the recall done after three other Ford dealerships wanted my time!!!"
"They held my car for an excessive amount of when all i needed was the lighting control module replace which was recalled on my vehicle. When picking my vehicle up the first time my light did not functuon properly and would not turn off so i had to take my car back to them and ended up leaving my car there for another couple of days. When i called for an update nobody knew anything and the service advisors were no where to be found. The women that answered the phone just hang up on you when calling and intentionally dont answer the phone amd the return phone call speed from the service advisors was absolutely horrible.They service advisors attempted to think i was stupid and think it was ok for me to leave with more problems then i arrived with. So i went in today to finally come get my vehicle hopefully for the last time and mow that the lights are fixed my radio does not work which means when my dash was taken apart the service tech failed to plug back in my radio and recklessly pushed the deck inside of my dash. I am furious! I called two service advisors out to look at my radio and the bottom dash panel that is just hanging down that they failed to put back up and all the service advisors could do was ask me to bring the vehicle back in tomorrow as if i have nothing else to do.so i will be without my car for another day or two so they can fix their mistakes. I will never return to this location or reccomend anyone else to go there either"
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