Wetzel's Pretzels

"Went in the other day with my wife and daughter got a #2 and a 3# and it costs us $30 which is a lot for pretzels and there are other places that are cheaper and better here in Tucson. Also they don't have prices listed which is illegal and will be forwarding to dept. Of weights and measures. Won't be back after this."

"The pretzels were hard like rocks. They always give the bad ones to customers first and keep the fresh ones for later. My $10 went to trash can."

"Normally this is my favorite place and location to get a pretzel. Whenever I go to the outlet mall, I always get one. This time was so disappointing. It was the middle of the afternoon on a weekday so maybe they were slow, but our two pretzels were not only slightly burned but also dried out like they were sitting there. Even one of our cheese containers had burnt cheese in it. Factoring in the price on top of the quality, it made it an even worse experience. Maybe it’s still good during peak times, but wouldn’t recommend during slow ones."

"Went in yesterday @4:46pm. Employee was extremely rude. Had her eyes rolling the whole time. Not only did she have a bad attitude, she also made me swipe my card three times because she couldn’t pay attention to my order. After telling her THREE times. Got my order wrong and made me pay 3 different transactions. Next time, call in if you’re gonna give this service or leave your unprofessional attitude at home. Employee# 2220 as shown on receipt."

"Over $10 for a regular salted Pretzel with cheese and a medium drink. Way overpriced. No prices posted in open, just pictures of the menu items on a board. So you don't know what kind of total you're racking up until the end. Pretzel was hard, not even fresh, and only about half of it was properly salted. Not worth it when even a place like QT has fresher higher quality pretzels for $2-3 with free cheese and sometimes even a free drink."