Dunkin'

"The coffee was good, but the young man at the register is the most rude customer rep I have dealt with in some time! He talks down to visitors if we use a term (I said drip coffee instead of "regular coffee"). I asked for a refill and instead of simply say we can't do refills, was condescending. I will not return here!"

"I love Dunkin and go out of my way to get it, driving right past Starbucks and Dutch Bros. Today was now the 3rd time there were issues with my order. My heart can't handle caffeine, but I love coffee, so I always order decaf. The first time I just took the coffee and drank it in good faith. I realized it wasn't decaf in about 20 minutes when my heart was racing so fast I almost ended up in the hospital. The second time, the clerk never bothered to key in decaf on the order, but luckily, I asked if it was decaf when they handed it to me. It wasn't, so I had to wait for them to remake my order. Today was the worst. The order was keyed in correctly, but there was no decaf brewed, so they figured they could just substitute regular rather than make me wait. When I asked her if it was decaf, she said no (even though the label said decaf), and I had to wait while a new pot was brewed. The original order was 5 creams, but she only put in 3, so I had to wait for her to add 2 more. She handed me back a wet cup where she poured the coffee out to make room for more cream. Sorry Dunkin on Cortaro, 3 strikes and you're out. I will go to a different location."

"I recently visited Dunkin Donuts and unfortunately had a negative experience. Firstly, the coffee was filled too high in the cup, and when I opened the lid to pour in creamer, it spilled all over the table. I had to use many napkins to clean up the mess, which was frustrating. They gave me second empty cup pour overflow coffee in that . Additionally, the bagel I ordered was burned and table near drive through sofa chair table was wabbling badly which was not a pleasant experience. Overall, I was disappointed with my visit to Dunkin Donuts. Although the staff was polite, the quality of my order was not up to par. I hope that the management can address these issues and improve their service in the future."

"Needs better management. My breakfast sandwich was luke warm. The donuts we ok. The place is dirty and needs an overhaul. Was my first time there and most likely won't be going back, nor do 9 recommend it. The sandwich was good but definitely would have been better if was hotter."