Peter Piper Pizza

"It was way bigger than the previous ones we've been too which means way more games and fun. The staff was nice also."

"I am writing to express my profound disappointment regarding the service experience my family and I encountered at your establishment on Friday, March 8th, at approximately 6:15 PM.As frequent patrons of your establishment, located conveniently close to our residence, it pains me to report that our recent visit left much to be desired. Despite only approximately 40% of the tables being occupied, we experienced considerable delays and encountered significant issues during our attempt to place an order.Our frustration began when we waited nearly 10 minutes to place our order, with only two parties ahead of us. To our astonishment, upon attempting to convey our order to the gentleman serving us, we were repeatedly interrupted and informed that the kitchen was severely backed up, with wait times of 45 minutes to an hour.While we understand that unforeseen circumstances can lead to delays, the manner in which this information was conveyed to us was unacceptable. Rather than transparently informing us of the situation and providing an estimated wait time, we were abruptly denied the opportunity to place an order and instructed to return later.This approach not only lacked professionalism but also left us feeling disrespected and undervalued as customers. It is imperative for any establishment to prioritize clear communication and customer service, especially during challenging periods.I believe that there is a significant opportunity for improvement in the training and support provided to Mr. Benito and his colleagues, as well as a reassessment of operational protocols to ensure that similar incidents do not occur in the future.As loyal patrons, my family and I sincerely hope that you will address these concerns promptly and take proactive measures to enhance the overall service experience at your establishment."

"The pizza is a little different then before. Not bad, still good just not the same, the games have gone to digital cards so no more coins and paper tickets. Thanks to Abbi the outstanding Ops. Manager for all her good work to help a needy dad and daughter duo. She was fantastic and a tremendous help."

"Great place to take the family... if only Play time wasn't so expensive. You should be able to do everything with the 29 dollars an hour each play card!"

"I've been here a number of times over the years. Their pizza isn't as good as other locations, but it is consistent. It's not that bad, either. It is mediocre. They've changed the games from using tokens to a pay to play by X amount of time. I'm not sure about this system yet. The cashier was friendly but distracted at the same time. The place was mostly clean for a Friday afternoon."