Walmart Auto Care Centers

"I was told it would be a 3 hour wait to change a tire, so I agreed. It was about 4.5 hours of actual wait time. No apologies for the misinformation, no explination as to why but at the 3 hour mark I was told I was next and it would take 10 minutes as my tire was already off the car...1.5 hours later it is done. UPDATE: My score went down to one star as I gave them another chance. This time there were 2 people in front of me, was told 2 hours, it still took over 4 AND they put the new tire on the WRONG rim. They didn't charge me this time for the install."

"These guys suck. They stop taking in cars at 1:30pm because they have like 7-9 cars in front of you. Wow you don't close until 7pm. 4 times I was told that in a week. So I went to Bullhead Walmart got in and out in 45 mins. Step it up Kingman Walmart."

"Customer service was poor first gentleman to help me that was wearing red was very polite and helpful everybody else ignored people. Heard my car keep on revving so I went out there, someone in the car could not drive a stick… they ended up just pushing my car in the bay! When I walked over there to ask if they needed help I could smell my poor clutch."

"Called on them phone to get information on tires. Seemed like a struggle to get an answer. Drove to get information in person. Received different answers from what was said on the phone. Was told to go through the website and then I could bring in the tire. Distributor said Walmart does not do that. So I received 3 different answers from 3 people employed and/or associated with this company."

"I’d give zero stars if I could. I set up an appointment for 2 front tires, I drop it off 15 minutes early and go do my grocery shopping. An hour later I come back, they haven’t touched it. Another hour goes by, still haven’t touched it. I finally ask because the guy told me within an hour. Some emergency came in so I got pushed, thanks for the heads up. It took 3 HOURS to get 2 tires put on. On top of that, when I first made the appointment, he told me it was $208 out the door. I come back to drop it off, he tells me $212. Okay fine whatever, a couple dollars. When I go to finally get my car, he tells me it’s $230. How on earth??? And the guy also told me to put the tires on was only $11 per tire. Nope it’s $15. Then last minute they put a tire fee and a tpms service fee which I was never told about. I could’ve saved myself time by going to Stockton hill tire and spend the same amount but I could’ve been out within an hour! Never coming back. Even when I tried calling to make the appointment, they NEVER answer the phone. When you’re in there waiting you can hear the phone go off over and over again but the guy that works the front never answers. Definitely lost a customer today!"