Subway 11274 South Fortuna Road, Yuma, AZ 85367

"I don't recommend using their online app. The young workers here cannot read or understand directions. We ordered thru the app and put instructions on the order. They didn't understand the simple directions. They also didn't add the drink and chips we ordered, but we got charged for them. When we tried to call the store, they wouldn't answer the phone. I called several times the next day, but they never answered the phone. We contacted corporate and they had the district manager contact us. Then he had the store manager call us. She was not apologetic for the errors, blaming us for all the errors. She said it was our fault we didn't ask for the drink cup and pick out the bag of chips, even though it was an app order that they were supposed to have ready for pick up. She will give us our refund, but we have to drive all the way over there to get it, instead of her refunding it back to our credit card. We cannot recommend this Subway and DO NOT use the online app, as they can't understand simple instructions. They make no apologies for their mistakes."

"My husband ordered #30 the Beast, said you didn't have that on your menu. I can order it online and you have it. You sent him home with a roast beef sub. I tried calling so they could fix the order and deliver it ( calling many times). NO ANSWER at the store...they could have at least made the order correctly and delivered the sub. Not happy with this location. It's close to our 1200 resident RV Resort. We will recommend that our friends choose a different location."

"Has to be the worst subway I’ve ever been to & that says a lot lol. They hire a bunch of kids who don’t even care about the job they just need the hours & it shows. Drenched my sandwich in mayo and mustard when I asked for light mustard and mayo through the application. They literally looked at me like they knew what they did when I went to pick it up. Fire them & start over or close the store tbh Side note: all the positive reviews are being made by fake accounts."

"The new staff is atrocious. Especially the kid who seems stoned the entire time. I frequent the place, so when I can stand there and think, "that's not how you're supposed to do it", then we have a problem. He put the meat in the middle, instead of the side and didn't bother look at how much he grabbed. Then everything he put on it, basically fell out because of how he made it."