Walmart Auto Care Centers 5210 South Highway 95, Fort Mohave, AZ 86426

"We got a flat tire on Sunday, so Monday we took the tire to be fixed at Walmart Fort Mohave. We got a call in the afternoon from a man saying that the hole was too big and that we needed a new tire. We used to go to another tire shop, but we figured that Walmart usually has the best prices in town. So we asked him to order us a tire. We called Tuesday, the tire was not ready. We called Wednesday he said that they ordered the wrong size of tires so we had to call Thursday. We called Thursday and no one answered in the morning so we called in the afternoon and a lady answered and asked several specific questions as tire size, model number, make, model and year of the car, etc. Then she says that the tire was not ready. When we asked when it was going to be ready she said “I have no idea. Just keep calling every day.” On Friday we got a call later in the morning telling us to go pick up the tire. We went at the end of the day and the same woman was there. She once again asked us all the detailed questions and said that there was no order for us. After we insisted that we left our tire there Monday she asked for the fob and went to our car to copy something. She came back and said that her system was not accepting the make and model of our car. Instead of asking a manager or an experienced coworker she kept showing us her tablet. Somehow it worked, she entered our information and told us to come back in a few minutes. My husband wanted to show the worker where the key to the tire was because things are hidden in this type of car, but the lady said he was not allowed to talk to them otherwise she would have to “book” him. We came back and the tire was not ready. My husband had to show the worker where the key was. When we got the bill, the discount that was promised to us for the inconvenience to have to wait for so long for the tire was not honored. We mentioned it, but the lady said there was nothing she could do, so we paid $366 for ONE TIRE! We will never go back there again."

"I brought my car in for a simple oil change and was left with a broken down car. The staff told me I was missing something he described to me as a dip stick for my transmission and to buy a replacement off of Amazon. I didn’t make it 3 miles down the road before my car started to shack and rattle. It has been 5 days sense my car was broken and I have just now received a phone call from claims. Do yourself a favor and go somewhere else!!!"

"For being a Walmart Auto Center, it's decent. Their oil changes are on a first come, first serve basis they currently have new people training but they still get it done"

"Thank you to Mike who helped me this morning (5/26/23) at the Auto Center! He was at the desk! You were so kind and patient! You are great at multi tasking, and still with a great attitude. He was being pulled in so many different directions all by himself! I appreciate you explaining things to me! Again, thanks, Mike! You’re awesome!"

"If you want to go some where that service is dead.... Then here it is! Ask for full synthetic and instead they do a partial blend.... It is not the same thing. I don't believe the technicians are at fault but the cashier in that department wrote everything down except what I wanted. Not to mention he basically refused to acknowledge me, only addressing my husband and then made a key that doesn't work and then argues over it and it was a transponder key. Thankfully the technicians tried to help us."