McDonald's,

6501 Showplace Avenue, Lake Havasu City, AZ 86404

"1 fountain machine ice maker doesn't work and the soda just sprays out at you. Been this way for months. The fries are always cold or extra crispy. The staff do not know how to offer help when you stand at the non cash counter. You literally have to flag someone down. Given a choice, I would go to the other mcdonalds by the brige. Better food, better service and better equipment."

"This is the 2nd time within one week that I've been here and they have been out of soda. On top of that the young man that was working the drive thru was a little snobby about the fact that they didn't have soda and didn't apologize nor seemed to care at all (I totally understand it's probably out of his control, but there was still a lack of service and understanding for the customer). Last week their food was dry and wasn't very good either. I wish this place was better."

"Super slow drive-thru. Super long wait for a simple order. Ordered 2 sausage egg mcmuffins, and I waited at the window for 15 minutes, and once I received my food, it was the wrong order. It's not worth the headache. Trust me."

"McDonalds is not at all what it once was. The value proposition was decent inexpensive food served quickly. The food is still decent but the speed and reasonable expense are not there for the most part. First - a quarter pounder, 2 hamburgers, 6 piece mcnugget and 1 order of fries and 2 drinks was over $33. May as well go to a low end sit down restaurant. Then I waited 21 minutes for the food. I know the time precisely because of the notification on my phone for the credit card swipe. However most of the food was done right away. They admitted giving away our quarter pounder to the drive thru by mistake. When we got the food, everything was cold (except for the quarter pounder) because it sat in the bag for 20 minutes. The manager was was told of the issues but had no response whatsoever. No apology even. And, I encountered the constant problem of the sweet tea being made incorrectly. It's usually way too sweet or way not sweet enough. Today's problem was less common - way too strong. A couple of years ago it was almost always made correctly. Today it's almost always made incorrectly. Don't they have a recipe to follow?"

"I would give this location no stars if possible. We paid for our full meals and only got half of what we ordered. Missing two hash browns, got a medium iced coffee instead of the large, missing items on one sandwich and it was as hard as a rock. 8am for breakfast, the biscuits should be fresh. We confronted the lady about it and she had mad attitude and told us we were wrong. If we weren’t late for our sons game we would have been able to handle it better but we had to leave. This isn’t the first time I’ve had issues with this location. I’d recommend going to the location in town if possible."