El Pollo Loco 745 West Telegraph Street, Washington, UT 84780

"Good thing we’ve been to plenty of Pollo Loucos because if this was our first time it would also be our last. Most of the tables were dirty, so we had to sit and wipe down our table off with a napkin. Restaurant was very understaffed and we stood in line for quite a while with no one at the front to take our order. Some pieces of chicken were dry and hard and the general flavor was unappetizing. Worst part of it all was they were out of beans. Beans are the staple of a good Mexican restaurant so it was very disappointing, lol. I don’t blame the workers, I blame the leadership that don’t hire more staff so they are overworked and produce this mess."

"We had wonderful service , amazing food and the place looks so beautiful now. I wonder if it’s new owner or management . Either way , great job El Pollo Loco"

"El Pollo has always been one of my favorites of all time but not all locations are alike. This one is better than most places that I’ve been to and luckily it’s super closed to my house so I come here a lot. I simply love their chicken, never get tired of it. The quality of it has always been great, delicious, tender and juicy (make sure you request to get fresh and juicy chicken). That’s exactly what I do every time and never get disappointed. Their corn and mash potato are also very good, totally fresh, flavorful and tast Great staff, very friendly and helpful. My experience has always been pleasant and positive except for a few times where there were a couple pieces of chicken missing. I just realized it when I got home (it’s not a big deal to me, I totally understand how busy it gets sometimes). I never actually tell them so I really hope they don’t repeat their mistakes to other customers. Sometimes I ask for corn tortillas, they give me the original or forgot my salsa/avocado sauce but it’s okay. I make sure I check my order before I leave to avoid that problem again. Other than that, great food plus great service. Definitely recommend it!!!"